Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Revolution Barbeque
Johnathon Mcgregor
10.2022 - 08.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Starbucks
Albertsons Market
07.2022 - 09.2022
Served and made drinks per order for customers
Completed opening, mid day and closing tasks
Throughout the shift kept the coffee bar clean, which included sweeping, wiping surfaces, washing dishes, and cleaning the coffee machines.
Communicated with customers daily taking orders and answering questions on the register.
Kohls
Kohls Department Store
06.2021 - 01.2022
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Mccutcheon High School
Lafayette, IN
05.2023
Skills
Operational Efficiency and Safety
Conflict and Complaint Resolution
Hospitality Service Expertise
Adaptable and Flexible
Food Safety Oversight
Order Accuracy and Delivery
Stocking and Replenishing
Workflow Coordination
Pos Operation
Able to lead a team under high pressure situations
Guest Satisfaction
Table Monitoring and Turnover
Timeline
Revolution Barbeque
Johnathon Mcgregor
10.2022 - 08.2023
Starbucks
Albertsons Market
07.2022 - 09.2022
Kohls
Kohls Department Store
06.2021 - 01.2022
High School Diploma -
Mccutcheon High School
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