Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lyndsey Doherty

Spanaway,WA

Summary

Dynamic educator and client services professional with a proven track record at Emerald Learning Center, adept in Differentiated Instruction and Relationship Building. Excelled in creating tailored educational strategies and enhancing client satisfaction through exceptional service. Demonstrated success in improving student outcomes and fostering strong client relationships, leveraging collaborative teamwork and effective data management.

Qualified educator with solid background in Special Education, providing tailored instructional strategies for diverse learning needs. Successfully implemented individualized education plans (IEPs) to enhance student engagement and progress. Demonstrated expertise in behavior management and fostering inclusive classroom environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Special Education Teacher

Emerald Learning Center
01.2024 - Current
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.

General Education Teacher

Northwest School of Innovative Learning
02.2022 - 01.2024
  • Used positive reinforcement and provided clear feedback to help students succeed.
  • Maintained current knowledge of instructional techniques and available resources.
  • Conducted skills assessments to uncover performance gaps.
  • Enhanced student comprehension by implementing diverse teaching methods tailored to individual learning styles.

Client Services Specialist

Marchex LLC
08.2019 - 01.2021
  • Contributed to the development of a new client onboarding program that expedited the integration process for new customers.
  • Analyzed client feedback to identify areas for improvement and implemented changes accordingly.
  • Enhanced client satisfaction by promptly addressing inquiries and providing exceptional customer service.
  • Maintained accurate records of all client interactions, ensuring timely follow-ups and consistent communication.

Inside Sales Specialist

ENom, Inc
11.2014 - 05.2019
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
  • Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
  • Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.

Admissions Advisor

National American University
11.2011 - 04.2014
  • Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
  • Worked with financial aid office to verify student's' applications and discuss payment options.
  • Increased visibility of program offerings by representing our institution at various education conferences and events.
  • Served as a positive ambassador for our institution by maintaining a professional demeanor and demonstrating genuine enthusiasm for the programs and services offered.

Education

Master of Arts - Special Education

Western Governors University
Salt Lake City, UT
09-2024

Master of Science - Learning Exp. Design And Instructional Technology

Western Governors University
Salt Lake City, UT
04-2024

Bachelor of Science - Elementary Educational Studies

Western Governors University
Salt Lake City, UT
09-2022

Skills

  • Differentiated Instruction
  • Classroom Management
  • Individual Education Plans IEPs
  • Small Group Instruction
  • Relationship Building
  • Lesson Planning
  • Collaborative Teamwork
  • Data Management

Certification

Elementary education

Special education

Timeline

Special Education Teacher

Emerald Learning Center
01.2024 - Current

General Education Teacher

Northwest School of Innovative Learning
02.2022 - 01.2024

Client Services Specialist

Marchex LLC
08.2019 - 01.2021

Inside Sales Specialist

ENom, Inc
11.2014 - 05.2019

Admissions Advisor

National American University
11.2011 - 04.2014

Elementary education

Special education

Master of Arts - Special Education

Western Governors University

Master of Science - Learning Exp. Design And Instructional Technology

Western Governors University

Bachelor of Science - Elementary Educational Studies

Western Governors University
Lyndsey Doherty