Lyndsey Friedt
Orange Park,FL
Summary
Customer service specialist with proven track record in retail environments. Consistently delivers high-quality customer service and excels in maintaining organized inventory. Known for team collaboration and flexibility in meeting changing business needs, with skills in visual merchandising and product knowledge.
Overview
8
8
years of professional experience
Work History
Menswear Associate
Men's Wearhouse
03.2024 - Current
- Contributed to store''s success by consistently achieving personal sales goals and contributing to overall team targets.
- Optimized floor space utilization by regularly updating merchandise displays according to seasonal changes or inventory levels.
- Built lasting relationships with customers through attentive service and follow-up communication on purchases or promotions.
- Increased sales by providing personalized customer service and recommending appropriate menswear products.
- Implemented effective upselling tactics that resulted in higher average transaction values.
- Assisted customers in making informed decisions, resulting in increased satisfaction and loyalty.
- Enhanced customer experience through tailored styling advice based on individual preferences and body types.
Publix Associate
Publix
12.2023 - 07.2024
- Assisted customers with locating products, ensuring a smooth shopping experience.
- Stocked shelves to maintain a well-organized and attractive store layout.
- Improved inventory accuracy by conducting regular stock audits.
- Supported sales team, enhancing overall store performance with collaborative efforts.
- Provided excellent customer service, handling inquiries and resolving issues.
- Handled transactions at checkout to ensure accurate and efficient processing.
- Maintained a clean and safe work environment, adhering to store policies.
- Enhanced customer satisfaction by offering personalized product recommendations.
Server / Team Lead
Metro Diner
01.2018 - 01.2023
- Greeted customers, took orders, and provided menu recommendations
- Collaborated with kitchen staff to ensure accurate and timely delivery of food
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for customers
- Responded to customer complaints and resolved issues in a timely and professional manner
- Contributed to the training and development of new staff members
- Participated in disaster recovery planning, establishing robust procedures for maintaining business continuity in the event of system failures or catastrophic events.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Team Member
Chick-fil-A
01.2017 - 01.2018
- Prepared and served food in a fast-paced environment while maintaining quality and consistency
- Assisted in inventory management and restocking of supplies
- Collaborated with team members to ensure efficient operation of the restaurant
- Maintained cleanliness and sanitation standards in accordance with company policies
- Participated in team meetings and contributed to the development of new policies and procedures
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Arts -
Santa Fe College
Gainesville, FL03.2025
Highschool diploma -
01.2018
Skills
- Customer service
- Great at communication
- Good time-management
- Goal-oriented mindset
- Store maintenance
- Fashion awareness
- Brand representation
Languages
English
Full Professional
French
Limited Working
Timeline
Menswear Associate
Men's Wearhouse
03.2024 - Current
Publix Associate
Publix
12.2023 - 07.2024
Server / Team Lead
Metro Diner
01.2018 - 01.2023
Team Member
Chick-fil-A
01.2017 - 01.2018
Associate of Arts -
Santa Fe College
Highschool diploma -
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