Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyndsey Gooden

Detroit,MI

Summary

Proven leader and efficient Fulfilment Associate at Amazon, adept in streamlining order fulfillment and enhancing team productivity. Leveraged expertise in warehouse operations and barcode scanning, alongside strong problem-solving and teamwork skills, to significantly improve process efficiency. Excelled in fostering a collaborative environment, ensuring safety, and maintaining high customer service standards.

Overview

4
4
years of professional experience

Work History

Fulfilment Associate

Amazon
09.2023 - Current
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Followed procedures at all times for personal and team safety.
  • Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
  • Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
  • Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
  • Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
  • Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
  • Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Recorded daily activities for inventory control.
  • IOL, ISS, PS, PG and Decant experience

Team Leader

Wako Steel
02.2021 - 07.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with team members to meet production quotas while maintaining a safe working environment.
  • Maintained accurate documentation of production data, supporting effective performance evaluations and process improvements.
  • Reduced machine downtime by performing regular maintenance and troubleshooting issues promptly.
  • Focused on waste reduction strategies, implementing recycling programs for scrap materials generated during operations.

Education

Associate of Applied Science - Automotive Technology

East Central Community College
Decatur, MS
05-2015

Skills

  • Shipping procedures
  • Packing expertise
  • Warehouse operations
  • Barcode scanning
  • Time management
  • Quality control
  • Troubleshooting techniques
  • Pallet jack usage
  • Customer service
  • Attention to detail
  • Order fulfillment
  • Motivated team player
  • Teamwork and collaboration
  • IOL
  • Decant
  • Problem solving
  • ISS
  • PG (Gatekeeper)

Timeline

Fulfilment Associate

Amazon
09.2023 - Current

Team Leader

Wako Steel
02.2021 - 07.2023

Associate of Applied Science - Automotive Technology

East Central Community College

Similar Profiles

CREATE PROFILE
Lyndsey Gooden