Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Office Manager/Receptionist
Youn & Mannan LLC
08.2016 - 08.2023
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records by following HIPAA.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Collected insurnace payments, processed transactions and updated relevant records.
Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Preschool Teacher
KinderCare Learning Centers
12.2011 - 08.2016
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Established positive communication with parents in daily conversation and formal conferences.