Lyndsey Heist
Burton
Summary
General Contractor with over 7 years of extensive expertise in residential remodeling, adept at managing project timelines and budgets while ensuring client satisfaction. Proficient in utilizing tools like Xactremodel and Sketchup to streamline processes and enhance project efficiency. Passionate about transforming client visions into reality through innovative solutions and collaborative efforts.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
General Contractor/Owner
A Pristine Touch
Burton
11.2019 - 01.2025
- Managed project timelines, budgets, and resources to ensure on-time and within-budget delivery of residential remodeling projects
- Collaborated with clients to understand their vision and goals for their home remodel, ensuring customer satisfaction throughout the process
- Provided cost estimates for labor/materials on project requirements/specifications/budget constraints with Xactimate/Xactremodel
- Procured necessary permits/licenses from local authorities prior to commencing construction/remodeling activities
- Installed new fixtures, appliances, cabinetry, flooring, plumbing systems, electrical systems, etc. according to design plans and specification
- Oversaw project timelines and budgets, achieving on-time completions and maintaining financial targets for residential remodeling.
- Engaged with clients to translate their visions into actionable plans, enhancing customer satisfaction and fostering long-term relationships.
Patient Physician Information Specialist
MedSearch Temp Agency/Cleveland Clinic Hillcrest HVI
11.2018 - 02.2019
- Validated patient data for accurate billing and insurance processing.
- Collaborated with clinical staff to enhance patient data accuracy.
- Ensured accurate patient demographic capture, improving billing efficiency.
- Supported technology use among caregivers for better patient data management.
- Streamlined insurance verification processes, leading to improved billing accuracy and decreased claim rejections, benefiting both patients and the organization.
Medical Assistant/Scribe
Northeast Surgical Wound Care
Cleveland
06.2015 - 02.2018
- Recorded patient data, aiding in accurate diagnosis and treatment.
- Collected and prepared lab specimens, ensuring timely testing.
- Assisted in patient examinations, enhancing treatment efficiency.
- Explained procedures and care plans, improving patient understanding.
- Performed office tasks, supporting smooth clinic operations.
- Assisted physicians during examinations by preparing instruments and materials, enhancing patient care and ensuring smooth workflow.
- Engaged with patients to explain treatment procedures effectively, fostering trust and encouraging adherence to medical advice.
Medical Assistant
Cleveland Shoulder Institute
Cleveland
06.2013 - 04.2015
- Assisted in patient intake and collected medical histories for orthopedic evaluations.
- Prepared examination rooms and ensured all necessary supplies were stocked and organized.
- Scheduled patient appointments and coordinated follow-up care with healthcare providers.
- Educated patients on post-operative care and medication management instructions.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Cleveland State University
Cleveland, OH 08.2010 - 06.2011
Cleveland Community College
Cleveland, OH 08.2008 - 06.2010
Skills
- Project management
- Cost estimation
- Design implementation
- Construction planning
- Customer relationship management
- Quality assurance
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Client engagement
Timeline
General Contractor/Owner
A Pristine Touch
11.2019 - 01.2025
Patient Physician Information Specialist
MedSearch Temp Agency/Cleveland Clinic Hillcrest HVI
11.2018 - 02.2019
Medical Assistant/Scribe
Northeast Surgical Wound Care
06.2015 - 02.2018
Medical Assistant
Cleveland Shoulder Institute
06.2013 - 04.2015
Cleveland State University
08.2010 - 06.2011
Cleveland Community College
08.2008 - 06.2010
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