Summary
Overview
Work History
Education
Skills
Timeline
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Lyndsey Hopkins

South Bend,IN

Summary

Collaborative leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact my environment. Dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of skills and experience in fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Owner/ Founder

DreamHop Ent.
  • Entertainment & Promotion Company, | Artist Liaison & Management
  • Event Curator
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.

Bartender | Event Curator

Smith’s Downtown
  • Greeted event participants and provided engaging experience.
  • Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
  • Established online presence on social media platforms and other mediums to elicit customer engagement.
  • Engaged social media influencers to collaborate on partnerships.
  • Organized and attended industry events for talent and client promotion.
  • Fostered relationships with industry professionals for future connections.
  • Promoted friendly collaboration between talent and production teams for efficient project completion.
  • Managed and filed contracts, invoices and other documents associated with talent.
  • Assisted clients with developing personal brand and public image.
  • Maintained relationships with high-profile clients in entertainment industry through consistent communication.
  • Developed and sustained extensive database of contacts, helping future clients with networking.
  • Represented clients in negotiations with networks and production companies.
  • Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.
  • Instituted effective strategies for recruiting and managing diverse talent roster.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Served high customer volumes during special events, nights, and weekends.

Bartender | Promoter | Curator | Coordinator

Club Fever
  • Bartender | Artist Hospitality | Talent Booking
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
  • Facilitated communication between agents, talent and clients by using interpersonal skills.
  • Utilized local demographics, trends and forums to create buzz and optimize growth.
  • Confirmed smooth operations between clients and talent by acting as liaison.
  • Fostered relationships with industry professionals for future connections.
  • Promoted friendly collaboration between talent and production teams for efficient project completion.
  • Managed and filed contracts, invoices and other documents associated with talent.
  • Maintained relationships with high-profile clients in entertainment industry through consistent communication.
  • Negotiated contracts and terms with agents and talent by attending meetings and creating deals.
  • Developed and sustained extensive database of contacts, helping future clients with networking.
  • Represented clients in negotiations with networks and production companies.
  • Negotiated with managers, promoters and union officials regarding client contractual rights and obligations.
  • Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.

Executive Director | Curator | Coordinator | Liaison, Event Coordinator

DreamLife Amphitheater Clairmore Twin Lakes Resort
09.2021 - 09.2022
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Communicated with catering, lighting and sound companies to obtain price quotes.

Cosmetologist | Creative Design Coach

Salon Nouveau
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Applied makeup to clients for special occasions to meet requirements.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Offered professional cuts, color services and extensions to salon customers.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Monitored industry trends to keep creative materials fresh and engaging.
  • Mentored and trained junior designers to help enhance skills and capabilities.
  • Traveled regularly to attend industry trend classes and courses to educated the salon and keep all stylists up to date in fashion trends and movements.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Supervised and monitored students' use of tools and equipment.
  • Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
  • Established goals for courses with organized outlines and detailed lessons.
  • Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.


Professional Cleaner

Monica Crossno
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removed trash, debris and other waste materials from premises.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Wiped walls, decoration and appliances.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

Cosmetology License - Cosmetology

Michiana Beauty College
Mishawaka, IN
04.2006

Skills

  • Approachable and Outgoing
  • Mission and Vision
  • Strategic Project Planning
  • Project Oversight and Management
  • Articulate Communication
  • Coaching and Mentoring
  • Adaptable and Flexible
  • Guest Relations
  • Team Mentorship
  • Professional Relationships

Timeline

Executive Director | Curator | Coordinator | Liaison, Event Coordinator

DreamLife Amphitheater Clairmore Twin Lakes Resort
09.2021 - 09.2022

Owner/ Founder

DreamHop Ent.

Bartender | Event Curator

Smith’s Downtown

Bartender | Promoter | Curator | Coordinator

Club Fever

Cosmetologist | Creative Design Coach

Salon Nouveau

Professional Cleaner

Monica Crossno

Cosmetology License - Cosmetology

Michiana Beauty College

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