Lyndsey McCullough
Willow Grove,PA
Summary
Experienced Administrator in organizing, coordinating, and executing daily administrative tasks to support multiple departments. Possesses strong organizational and problem-solving skills, as well as excellent customer service and communication skills. Customer-oriented retail professional well-versed in driving sales, and building customer loyalty. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
7
7
years of professional experience
Work History
Administrator / Family Sales Counselor
Everstory Partners
03.2022 - Current
- Handling cash, cash receipts, checks, running debit/credit cards and monthly payments by putting them in our payment portal system.
- Processing customer contracts.
- File maintenance and record keeping: updating customer files, scanning all documentation and maintaining records.
- Burial coordinator and Monument coordinator duties.
- Accounts payable: Insure all bills are paid promptly and process all purchases and invoices.
- Accounts Receivable: Collection calls for past and present balance amounts due.
- Providing deeds and certificates for families who
- Guide individuals and families through end of life memorial planning utilizing sales presentations and additional tools provided by the company.
Store Manager
Journeys
08.2020 - 03.2022
- Recruit, hire, and train employees to help with selling skills, pursuing growth opportunities, and customer service experience by providing feedback, coaching, and accountability.
- Meet and exceed store and personal sales goals and standards of performance.
- Conducting monthly store meetings, planners, and monthly performance reviews.
- Supervise and manage all aspects of daily store operations and loss prevention practices.
- Managing all aspects of daily store operations, including opening/closing procedures and bank deposits.
- Weekly/daily inventory audits while stocking backrooms accordingly.
- Staffing schedules
- Handling online orders.
Sales Associate
Bath and Body Works
12.2018 - 08.2021
- Helping customers with their needs by providing the latest merchandise, product recommendations, promoting sales, and answering any questions.
- Helped with visual presentation, floor sets, and marketing placement.
- Handled shipments and stocking inventory.
- Maintained a fast-paced work environment primarily on weekends and holidays.
Education
High School Diploma -
George Washington High School
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Goal setting
- Problem-solving
Timeline
Administrator / Family Sales Counselor
Everstory Partners
03.2022 - Current
Store Manager
Journeys
08.2020 - 03.2022
Sales Associate
Bath and Body Works
12.2018 - 08.2021
High School Diploma -
George Washington High School
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