Lyndsey McPherson
Atoka,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Mid-South Foot & Ankle Specialist
Memphis , TN
06.2018 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Filed insurance claims forms in accordance with applicable regulations.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Limited Permit X-Ray Technician
The Austin Center PLLC
Cordova, TN
07.2012 - 02.2018
- Performed radiologic procedures in accordance with established protocols and safety standards.
- Provided patient education on x-ray procedure and radiation safety.
- Maintained accurate records of patient history and exam results.
- Ensured proper functioning of all imaging equipment.
- Followed infection control policies for each procedure.
- Participated in continuing education activities to stay up-to-date on the latest technology and techniques.
- Operated digital image capture systems, computed radiography systems, film processors, and other related equipment.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
Associate of Science - X-ray Tech
Anthem Carerr College
Memphis, TN05-2011
Arlington High School
Arlington, TN05-2009
Skills
- Pre-Surgery Assessments
- Diagnostic Procedures
- Patient Reception Management
- Project Management
- Workload Management
- New Hire Training
- Insurance Verification
- Customer Service
- Provider Relations
- Emr / Ehr
- Bookkeeping
- Medical Billing Codes
- Scheduling Expert
References
References available upon request.
Timeline
Medical Assistant
Mid-South Foot & Ankle Specialist
06.2018 - Current
Limited Permit X-Ray Technician
The Austin Center PLLC
07.2012 - 02.2018
Associate of Science - X-ray Tech
Anthem Carerr College
Arlington High School
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