Lyndsey Shelton
San Tan Valley,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to assist peers. Detail-oriented and hardworking team player with ability to handle multiple tasks simultaneously while maintaining customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath & Body Works
09.2021 - Current
- Increased sales by building strong rapport with customers and recommending appropriate products based on their needs
- Increased customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of company product offerings
- Answer phone calls to the best of my ability regarding questions and concerns
- Work with coworkers toward shared goal of customer satisfaction
- Fulfill online orders in timely and efficient manner
- Make sure store is tidy and well-organized throughout shift
- Train new associates on company policies, transactions, general customer service
Sales Associate
Old Navy
04.2021 - 08.2021
- Welcome customers into store
- Assess customer needs
- Work to make sure customers have pleasant experience while in store
- Complete store opening and closing procedures
- Attain sales goals set by supervisors
- Process incoming shipments
- Communicate with customers and answer any and all questions they may have while shopping
- Complete customer sales using store POS
- Answer phone calls as they come in
- Work effectively in fast-paced environment
Guest Advocate
Target
11.2019 - 01.2021
- Contribute to customer sales by communicating with customers
- Train new employees weekly by teaching them how to perform specific job duties
- Complete store opening and closing procedures with coworkers by working as a collective
- Complete customer sales using store POS
- Provide quality customer service
- Answer phone calls as they come in
- Efficiently work in fast-paced environment
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing
Education
No Degree - Marketing
Illinois State University
Normal, ILNo Degree - Marketing
Kankakee Community College
Kankakee, ILHigh School Diploma -
Bradley-Bourbonnais Community High School
Bradley, IL05.2020
Skills
- Time management
- Social media savvy
- Sales expertise
- Computer literacy
- Cash handling
- Attention to detail
- Problem-solving abilities
- Customer Service
- Positive attitude
- Organizational skills
- Exceptional communication
- Interpersonal skills
- Creative
Timeline
Sales Associate
Bath & Body Works
09.2021 - Current
Sales Associate
Old Navy
04.2021 - 08.2021
Guest Advocate
Target
11.2019 - 01.2021
No Degree - Marketing
Illinois State University
No Degree - Marketing
Kankakee Community College
High School Diploma -
Bradley-Bourbonnais Community High School