Summary
Overview
Work History
Education
Skills
Timeline
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Lyndsey Snyder

Student At The University Of Iowa
Woodbury,Minnesota

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Server

Cozzie's Tavern & Grill
Stillwater, MN
05.2021 - 08.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.

Hostess

Fiesta Cancun Mexican Restaurant & Cantina
Oak Park Heights , Minnestoa
05.2017 - 09.2018
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Used cash registers and credit card machines to cash out customers.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating and menu information.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Education

High School Diploma -

Stillwater Area High School
Stillwater, MN
09.2016 - 05.2020

Bachelor of Arts - Psychology

University of Iowa
Iowa City, IA
08.2020 - Current

Skills

Tableside Service

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Timeline

Server

Cozzie's Tavern & Grill
05.2021 - 08.2022

Bachelor of Arts - Psychology

University of Iowa
08.2020 - Current

Hostess

Fiesta Cancun Mexican Restaurant & Cantina
05.2017 - 09.2018

High School Diploma -

Stillwater Area High School
09.2016 - 05.2020

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Lyndsey SnyderStudent At The University Of Iowa