Lyndsey Taylor
Las Vegas,NV
Summary
Enthusiastic and reliable cocktail server that takes pride in providing excellent customer service and creating memorable, fun, positive experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Places a major focus on keeping a positive attitude in stressful situations and making the work place an exciting and enjoyable experience not only for clients but also staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bottle Service
Drais Nightclub
12.2014 - Current
- Successfully worked with a variety of different personalities in a demanding, high volume work environment, ensuring successful and above satisfactory experiences for guests.
- Upsold and suggestively sold menu items, while also informing and directing guests to other possible Drais’ experiences.
- Increased repeat clientele by building rapport with customers and remembering their preferences.
- Performed any and all job duties assigned in a professional and fun manner.
Cocktail Service
Wynn: Tower Suites
06.2014 - 01.2015
- Provided 5-star exceptional service to high end clients, fostering strong relationships and repeat business.
- Brought energy and excitement to work daily creating a space that did not only provide superior service but also a fun working environment.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Las Vegas, NV01.2020
Bachelor of Arts - Elementary Education
Carroll College
Helena, MT06.2010
Skills
- Positive Attitude
- Self Motivated
- Guest Service
- Team Collaboration
- Customer Interaction
- Adaptable
- Alcohol Service
- Upselling Techniques
Certification
- TAM Card
- Food Handler's Card
Timeline
Bottle Service
Drais Nightclub
12.2014 - Current
Cocktail Service
Wynn: Tower Suites
06.2014 - 01.2015
Cosmetology License - Cosmetology
Paul Mitchell The School
Bachelor of Arts - Elementary Education
Carroll College
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