Lyndsey Thompson
Sierra Vista,AZ
Overview
14
14
years of professional experience
1
1
Certification
Work History
River Guide
H2o Adventures - A California Whitewater Rafting
Coloma, CA
05.2017 - 11.2023
- Assisted with setting up camp sites at designated locations along the riverbanks.
- Rowed rapids, navigated tight turns, and taught basic kayaking techniques.
- Conducted pre-trip meetings to discuss safety procedures, rules of the river.
- Tracked river flow levels using online resources such as USGS websites.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Provided first aid treatment for minor injuries sustained by passengers during a tour.
- Assisted with loading and unloading boats from trailers or truck beds.
- Responded quickly to potential hazards like changing weather patterns or unexpected obstacles in the waterway.
- Educated guests on safe procedures to reduce risk of injury.
Barista
Awastone Cafe
Mangaweka, New Zealand
03.2019 - 05.2019
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Farm Manager
Honest Greens Farm
Waimanalo, HI
05.2014 - 04.2017
- Established quality control procedures for grading produce according to industry standards.
- Managed farm schedules for livestock, special events, and crops.
- Inspected equipment and facilities to recommend service or repairs.
- Ran multiple weekly Farmers Markets
- Trained new workers on safety and farm procedures.
- Inspected fields regularly to ensure proper fertilization levels are maintained.
Manager
7th Heaven
Kansas City, MO
03.2012 - 04.2014
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Negotiated contracts with vendors for purchase of goods or services at best prices.
- Established pricing policies for wholesale customers in accordance with company objectives.
Preschool Teacher
Little Learner's Preschool
Lees Summit, MO
08.2009 - 03.2012
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Taught children foundational skills in colors, shapes, letters and sign language.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Read stories to children and taught painting, drawing, and crafts.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Clean and sanitize room every day.
Education
High School Diploma -
Lees Summit North Highschool
Lee's Summit, MO07-2009
Skills
- Customer relationship management
- Camp site management
- Hazard assessment
- Effective communication
- Conflict resolution
- Training and mentoring
- Team leadership
- Time management
- Sales skills
- Pack trip food
- Preparing guest meals
- Cleaning and sanitizing
- Adaptability and flexibility
- Arts and culture
- Multitasking
- Payment collection
Certification
- Food Handlers
- CPR
- Swiftwater Rescue
Timeline
Barista
Awastone Cafe
03.2019 - 05.2019
River Guide
H2o Adventures - A California Whitewater Rafting
05.2017 - 11.2023
Farm Manager
Honest Greens Farm
05.2014 - 04.2017
Manager
7th Heaven
03.2012 - 04.2014
Preschool Teacher
Little Learner's Preschool
08.2009 - 03.2012
High School Diploma -
Lees Summit North Highschool