Summary
Overview
Work History
Education
Skills
Timeline
Generic

LYNDSEY TROJAK

Salt Lake City,UT

Summary

Experienced and energetic customer relationship leader with a passion for developing strong customer connections and enhancing service delivery. Skilled in driving KPI growth through effective communication and serving as an educational resource for clients. Results-oriented professional with a focus on delivering successful outcomes. Known for being outgoing, inquisitive, and maintaining a high level of professionalism. Specializing in sales growth, client training, and the development of lasting customer relationships.

Overview

5
5
years of professional experience

Work History

Wellness/Marketing Specialist

ICryo Recovery and Wellness
08.2024 - Current
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Enhanced client well-being by implementing personalized wellness plans and lifestyle coaching.
  • Conducted thorough assessments to identify individual client needs, goals, and potential obstacles to success.
  • Collaborated with healthcare professionals to ensure comprehensive care for clients with chronic conditions or specific needs.
  • Built strong relationships with members to promote health, wellness and available services.
  • Administering wellness treatments such as infrared sauna sessions, cryotherapy, compression therapy, red light therapy
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performing non-invasive body sculpting and facials with EmsculptNEO, Neveskin & Cryoskin
  • Consulting with clients to assess their goals and create personalized treatment plans as well as monitoring their progress.

Server/Bartender

Stanza Italian Bistro & Wine Bar
09.2023 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality during high-volume periods.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales significantly with upselling techniques and thorough knowledge of menu items.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Health Ascension Specialist

East West Health
08.2021 - 09.2023
  • Responsibilities;
  • Hired as Front Desk; to manage schedules, patient phone calls/enquiries, re-activate past client, manage client over the counter supplement purchases, manage wholesale accounts and quarterly spending targets.
  • 1st promotion; Promoted to Case Manager 01/1/21. Increase responsibility to manage and maintain patient specific needs and Program attendances and requirements.
  • 2nd Promotion; Promoted to Health Ascension Specialist 12/2022. Meeting with new potential patients and qualifying their needs with our services. Researching their history and aligning them with the Medical Provider to suit their needs and circumstances. Educated potential clients on the full spectrum of services. I developed a deep understanding of both Peptide, Regenerative therapies, Functional Bloodwork and Diagnostic Testing.

Assistant Manager

Utah Non-profit Housing Corporation
05.2021 - 08.2021
  • Responsibilities;
  • Qualifying low-income candidates for affordable safe housing. Gathering information via phone, in person and electronically. Streamlining the process and managing expectations of the client.
  • Achievements;
  • Maintaining occupancy rate of available housing.
  • Scheduling all transportation needs, meetings and timely correspondence.
  • Assisting in designing marketing material.
  • Maintaining manager schedule.

Front Desk Receptionist

FASTMD
02.2020 - 04.2021
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Education

High School Diploma -

J.W Mitchell High School
New Port Richey, FL
05-2017

IIN Health Coaching Certificate - Integrative Nutrition And Health Coaching

Institute For Integrative Nutrition
Online
06-2025

Phlebotomy Certification - Phlebotomy

Oquirrh Mountain Phlebotomy School
Ogden, UT
05-2025

Skills

  • Excellent and effective customer service, communication and collaboration
  • Wellness program development
  • Client relationship management
  • Adaptability
  • Project management
  • Leadership training
  • Self-motivation and discipline
  • Conflict resolution techniques
  • Marketing and promotional expertise
  • Holistic wellness expertise
  • Attention to detail
  • Goal setting and alignment

Timeline

Wellness/Marketing Specialist

ICryo Recovery and Wellness
08.2024 - Current

Server/Bartender

Stanza Italian Bistro & Wine Bar
09.2023 - 10.2024

Health Ascension Specialist

East West Health
08.2021 - 09.2023

Assistant Manager

Utah Non-profit Housing Corporation
05.2021 - 08.2021

Front Desk Receptionist

FASTMD
02.2020 - 04.2021

High School Diploma -

J.W Mitchell High School

IIN Health Coaching Certificate - Integrative Nutrition And Health Coaching

Institute For Integrative Nutrition

Phlebotomy Certification - Phlebotomy

Oquirrh Mountain Phlebotomy School

Similar Profiles

CREATE PROFILE