Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Lyndsey Luyben

Temecula,CA

Summary

I am an experienced and learning professional with a strong skill set in data entry, front desk operations, and phone etiquette gained through internships and jobs. I have demonstrated exceptional customer service abilities from previous roles in the restaurant industry and as an RV front desk host. While simultaneously committed full-time student on track to graduate in three years instead of four. Aspiring entrepreneur who has a background in creating a business. Currently pursuing further education in Business Management and Human Resources and aiming to obtain an MBA.

Overview

4
4
years of professional experience

Work History

RV Front Desk Host

Pala Casino
Pala, CA
09.2024 - Current
  • Assisted customers with check-ins and check-outs, including taking payments, issuing receipts, and providing information about RV resort amenities.
  • Managed reservations by answering phone calls and emails in a timely manner.
  • Resolved customer complaints in an appropriate manner while maintaining a professional attitude.
  • Handled cash register operations accurately throughout shift according to company policies and procedures.

Entrepreneur

Superstar Garage Racing
Murrieta, CA
07.2024 - Current
  • Developed business plans and strategies for new product launches.
  • Analyzed industry trends to identify potential opportunities for growth.
  • Conducted market research to understand customer needs and preferences.
  • Organized events such as trade shows, conferences, workshops.
  • Maintained relationships with key clients to secure repeat business.
  • Led brainstorming sessions to generate innovative ideas for new ventures.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Managed company budget, optimizing expenses to increase profitability.

Server

Sizzler Restaurant
Murrieta, CA
11.2020 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.

Internship Student

City of Temecula
Temecula, CA
06.2024 - 09.2024
  • Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately.
  • Drafted emails, newsletters, press releases, brochures, and other marketing materials.
  • Provided administrative support to project managers on assigned tasks.
  • Maintained filing systems and categorized documents according to established procedures.
  • Shadowed staff and learned advanced work.

Internship Student

Electro-Numerics
Temecula, CA
06.2022 - 08.2024
  • Assisted in developing filing systems for paper and electronic documents.
  • Categorized files according to established procedures and standards.
  • Processed confidential documents accurately according to established procedures.

Education

High School Diploma -

Murrieta Valley High School
Murrieta, CA

Some College (No Degree) - Business Management & Human Resources

California State University - San Marcos
San Marcos, CA

Skills

  • Data Entry
  • Customer Service
  • Front Desk Management
  • Process transactions
  • Goal Setting
  • Brand building
  • Social Media Management
  • Team Leadership

Affiliations

  • Elite Water Polo Club 2018-2020
  • Long Beach Retirement Home Food Service Volunteer
  • Society for Human Resources Management at CSUSM Attendee
  • Acquired majority community service hours for Murrieta Valley High School through middle school classroom volunteer work

Accomplishments

  • Always achieved and maintained a 3.5 GPA or above during high school and college. (Currently: 3.69 overall cum GPA)

References

References available upon request.

Timeline

RV Front Desk Host

Pala Casino
09.2024 - Current

Entrepreneur

Superstar Garage Racing
07.2024 - Current

Internship Student

City of Temecula
06.2024 - 09.2024

Internship Student

Electro-Numerics
06.2022 - 08.2024

Server

Sizzler Restaurant
11.2020 - Current

High School Diploma -

Murrieta Valley High School

Some College (No Degree) - Business Management & Human Resources

California State University - San Marcos
Lyndsey Luyben