Lyndsey McKee
IV Pharmacy Technician
Amarillo,TX
Summary
Career Objectives
To exceed all assignments given and to obtain general knowledge of the company offering opportunity of employment. Guarantee good attitude, team work/leadership, and positive feedback upon learning and gaining the experience needed to succeed.
Summary of Qualifications
Microsoft Excel, power point, spreadsheet, windows, other basic computer skills, customer service/support, team leadership, issue resolving, and pharmacy technician/compounding duties.
- Strong background in retail environments with outstanding customer service, problem-solving and sales skills.
- Performed customer-oriented pharmacy clerk skills with medication preparation and insurance communications.
- Proven excellence in non-sterile compounding and customer service. Dedicated to answering customer questions to ensure understanding of medication protocol.
- Skilled Pharmacy Technician offering 7 years of experience and a proven history in providing exceptional customer service.
- Well versed in clean room procedures, regulatory guidelines, and overall pharmacy operations. Seeking to bring talent to a growing hospital pharmacy offering opportunities for professional development.
Overview
16
16
years of professional experience
Work History
Nuclear Pharmacy Technician
Panhandle Nuclear Pharmacy
01.2021 - Current
- Compounded sterile nuclear medicines for daily patient specific doses.
- Maintained sterility and cleanliness of IV room upholding USP 797 requirements.
- Performed quality control of each medication compounded.
- Gained knowledge about radioactive materials and handling.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Delivered radioactive materials to all facilities that administer nuclear medicine doses.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Technician
Baptist St. Anthony's Health System
02.2019 - 06.2021
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Assisted pharmacist with filling prescriptions for many hospital patients daily.
- Processed incoming drug orders.
- Counted and labeled prescriptions with correct item and quantity.
- Restocked automated medication dispensing equipment.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ensured proper entry and processing of patients' prescriptions into internal system.
- Delivered patient specific medication and Pyxis machine medication refills to all units and departments of facility. Ensuring accuracy of quantities on hand and expiration dates.
- Assisted nurses in knowledge of accessing medications and understanding Pyxis systems to help make work more efficient.
- Performed monthly inspections on Pyxis machines to ensure product quality, medicine expiration dates, cleanliness, and overall health of machine and med rooms at all units and departments of facility.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume independent/chain pharmacy settings.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
ADC Pharmacy
09.2018 - 02.2019
- Counted, measured and compounded over 250 medications following standard procedures.
- Assisted pharmacist with filling prescriptions for many customers daily.
- Ordered medicines daily to ensure compliance with demands and needs.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Communicated instructions to patients or caregivers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide ranges of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Ensured proper entry and processing of patients' prescriptions into internal system.
Pharmacy Technician
Walmart
10.2017 - 10.2018
- Ensured proper entry and processing of over 100 new prescriptions into internal system daily.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Ordered medicines daily to ensure compliance with demands and needs.
- Performed wide ranges of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated instructions to patients or caregivers.
- Counted, measured and compounded over 500 medications following standard procedures daily.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Processed incoming drug orders.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
Pharmacy Technician
Tom Thumb Pharmacy
10.2016 - 10.2017
- Answer phone calls from customers, doctors offices, hospitals, then help or direct them appropriately.
- Filled prescriptions accurately and in timely manners.
- Assured that paper work and documents are slotted correctly.
- Ensured proper entry and processing of patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Reviewed and verified customer information and insurance provider information.
- Performed wide ranges of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Coordinated verification and filling of more than 250 daily prescriptions in high-volume retail pharmacy environment.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Transship Reconciliation
Amazon Inc
01.2016 - 01.2016
- Monitored shipments of inventory entering and exiting facility.
- Assured all items were accounted for, stored in timely manners, among being handled with proper care, by appropriate employees.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Managed complex problem-solving for upper management in order to complete projects on-time and accurately.
- Monitor pace of storing items within its allotted time over 50+ employees on daily basis.
Grain Cart Operator
Jeff Lehman Harvesting
01.2016 - 01.2016
- Operated tractor/combine equipment safely and efficiently with team of 4 employees.
- Adjusted machinery and notified supervisors of malfunctions.
- Drove equipment from one site to another to deliver tools and complete jobs.
Warehouse Associate
Amazon Inc
01.2015 - 01.2016
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Wrapped pallets in shrink wrap prior to loading.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Amazon operations to update system.
- Entered quantity received against purchase order in computer system.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Consistently lifted materials weighing as much as 50-75 pounds.
PHARMACY TECHNICIAN
A & P PHARMACY INC
08.2013 - 09.2015
- Compounded non sterile medications for many patient needs.
- Took on new customers daily with individual needs and questions, resulting in resolved tasks and very happy customers.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Performed wide ranges of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ensured proper entry and processing of patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Assisted pharmacists with filling prescriptions for many customers daily.
- Ordered medicines daily to ensure compliance with demands and needs.
- Communicated instructions to patients or caregivers.
- Implemented new technique and skilled guidelines that minimized administrative errors from 75% to 90%.
Personal Banker/Teller
1st Convenience Bank
08.2012 - 05.2013
- Built client rapport to ensure consistent satisfaction and loyalty.
- Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
- Maximized revenue through improved sales techniques and branch productivity.
- Promoted all financial products by maintaining excellent service offering knowledge.
- Expanded client base by promoting new financial products.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Executed wire transfers, stop payments and account transfers.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Organized, stocked and maintained teller window area.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Created member account profiles on 1st Convenience Bank online banking program.
- Sold cashier's checks, traveler's checks and money orders.
- Processed exchange and foreign currency.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Collected member loan payments.
Delivery Driver
Napa
01.2012 - 01.2012
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded and secured items in trucks.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
- Kept warehouse and associated outside areas neat and clean at all times.
- Completed all necessary paperwork using neat and legible handwriting.
- Completed and submitted all necessary logs and paperwork on a daily basis.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Verified that vehicle inspection stickers and registrations were current.
- Completed all documentation neatly and accurately.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Communicated customer complaints, requests and feedback to company management.
- Accepted payments for delivered items.
Skating Carhop
Sonic
01.2009 - 01.2011
- Enhanced guest entertainment by balancing and delivering food and beverage orders while roller skating.
- Memorized orders and maintained 98% accuracy in high-traffic times.
- Performed all activities visible by customers while roller-skating, comprising serving, food preparation, tray removal and assembly of beverage orders.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Double-checked order accuracy and food quality consistently.
- Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
- Maintained professionalism while dealing with high order volumes and quality assurance.
- Welcomed and greeted guests and delivered outstanding customer service.
- Answered guest questions and promoted special products.
- Memorized orders and maintained [Number]% accuracy in high-traffic times.
IV Pharmacy Technician
Britten Pharmacy Solutions
Amarillo, Tx
08.2023 - Current
- Enhanced medication safety by accurately preparing and dispensing IV medications according to established protocols.
- Contributed to quality assurance efforts by conducting regular audits of sterile compounding processes and documentation.
- Improved workflow efficiency by regularly updating and organizing the inventory of medications, supplies, and equipment.
- Ensured patients received timely therapy by accurately interpreting physician orders for IV medications and communicating any discrepancies promptly.
- Provided excellent customer service when interacting with patients or their caregivers during medication pick-up or delivery processes.
- Ensured proper disposal of hazardous waste materials following institutional policies and procedures to maintain a safe working environment for employees.
- Upheld a high standard of aseptic technique in the preparation of parenteral nutrition solutions, promoting positive patient outcomes.
- Facilitated continuous learning within the pharmacy team through active participation in staff training sessions and educational workshops on relevant topics such as aseptic technique or new drug therapies.
- Assisted in maintaining Joint Commission accreditation standards through strict adherence to established policies and procedures regarding IV medication preparation and dispensing.
- Optimized resource utilization by closely monitoring stock levels and placing orders for essential supplies as needed.
- Fostered a team-oriented work environment by actively collaborating with pharmacy colleagues and other healthcare professionals to provide comprehensive patient care.
- Collaborated effectively with nurses, physicians, and other healthcare professionals to address patient needs related to IV therapy.
- Maintained accurate records of controlled substances following all federal, state, and institutional regulations.
- Supported pharmacy cost containment initiatives by reviewing drug usage patterns, identifying potential areas for improvement, and implementing changes as needed.
- Reduced medication errors with diligent attention to detail when calculating dosages and measuring ingredients.
- Mitigated risks associated with mixing incompatible drugs by staying current on compatibility data from reliable sources such as Micromedex or Trissel's Handbook on Injectable Drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Developed and implemented improvements to pharmacy organization system.
Education
Some College (No Degree) -
Navarro College
Waxahachie, TexasSome College (No Degree) -
Frank Philips College
Borger, TexasSkills
- Peripheral Devices (Scanners, Printers, etc)
- Presentation Software (PowerPoint, Flash, etc)
- Spreadsheet Software (Excel, etc)
- Word Processing Software (Word, etc)
- Internet Browser (Internet Explorer, Chrome, Firefox, etc)
- Product development
- Technical Analysis
- Process improvement
- Team management
- Communications
- Organization
- Relationship development
References
- Evan Adams - Pharmacist - 806-358-0331
- Stan Britten - Pharmacist - 806-679-0375
- Rachel Bessent - Human Resources - 806-353-2200
- Melissa French - Pharmacist - 806-433-0035
Timeline
IV Pharmacy Technician
Britten Pharmacy Solutions
08.2023 - Current
Nuclear Pharmacy Technician
Panhandle Nuclear Pharmacy
01.2021 - Current
Pharmacy Technician
Baptist St. Anthony's Health System
02.2019 - 06.2021
Pharmacy Technician
ADC Pharmacy
09.2018 - 02.2019
Pharmacy Technician
Walmart
10.2017 - 10.2018
Pharmacy Technician
Tom Thumb Pharmacy
10.2016 - 10.2017
Transship Reconciliation
Amazon Inc
01.2016 - 01.2016
Grain Cart Operator
Jeff Lehman Harvesting
01.2016 - 01.2016
Warehouse Associate
Amazon Inc
01.2015 - 01.2016
PHARMACY TECHNICIAN
A & P PHARMACY INC
08.2013 - 09.2015
Personal Banker/Teller
1st Convenience Bank
08.2012 - 05.2013
Delivery Driver
Napa
01.2012 - 01.2012
Skating Carhop
Sonic
01.2009 - 01.2011
Some College (No Degree) -
Navarro College
Some College (No Degree) -
Frank Philips College
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