Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lyndsy Trembly

North Platte

Summary

Dynamic Rewards Specialist at Wilkinson Companies with a proven track record in process optimization and analytical thinking. Enhanced operational efficiency through strategic data analysis and cross-functional collaboration. Skilled in training and mentoring, fostering team performance improvement while driving business objectives. Committed to delivering exceptional customer relations and quality assurance. I am dedicated, detail oriented, and business minded person! I have 30 years of sales experience and exceptional customer service skills. I am passionate about what I believe in, and strive to give my best at all times. I have excellent management and team building skills!

Overview

18
18
years of professional experience
1
1
Certification

Work History

Rewards Specialist

Wilkinson Companies
05.2023 - 06.2025
  • Developed and implemented process improvements to enhance operational efficiency.
  • Analyzed data trends to inform strategic decision-making and support business objectives.
  • Collaborated with cross-functional teams to streamline project workflows and enhance communication.
  • Conducted training sessions for new team members on best practices and company policies.

Assistant Manager

Buckle
04.2021 - 05.2023
  • Assisted in managing daily operations and ensuring adherence to company policies.
  • Coordinated staff schedules to optimize productivity and meet operational demands.
  • Facilitated training sessions for new team members, enhancing onboarding efficiency.
  • Implemented process improvements that increased workflow efficiency by streamlining tasks.
  • Monitored inventory levels, conducting regular audits to maintain stock accuracy.
  • Resolved customer inquiries and complaints, improving overall satisfaction ratings.
  • Analyzed sales data to identify trends and inform strategic decision-making processes.
  • Collaborated with management on developing promotional strategies to boost sales performance.

CNA/Med Aid

Azria Health Sutherland
01.2019 - 03.2022
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Assisted nursing staff with patient assessments, contributing to comprehensive care plans.
  • Monitored vital signs and reported changes, maintaining accurate health records for effective communication.
  • Trained new CNAs on safety protocols and best practices, enhancing team efficiency and compliance.
  • Developed strong relationships with residents, improving their emotional well-being through supportive interactions.
  • Coordinated with interdisciplinary teams to address resident needs, fostering holistic care approaches.
  • Implemented infection control measures, promoting a safe environment for residents and staff.
  • Led initiatives to streamline daily caregiving tasks, increasing overall productivity within the unit.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Sales Representative

Scentsy
03.2007 - 03.2019
  • Developed and maintained strong relationships with key clients to drive sales growth.
  • Conducted market research to identify new opportunities and customer needs.
  • Delivered product presentations and demonstrations to enhance customer understanding.
  • Collaborated with marketing team to create targeted promotional campaigns.
  • Trained and mentored junior sales representatives on best practices and techniques.
  • Analyzed sales data to forecast trends and adjust strategies accordingly.
  • Implemented feedback mechanisms to improve customer satisfaction and retention rates.
  • Led cross-functional teams in executing strategic sales initiatives for maximum impact.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Increased market penetration with introduction of innovative sales tactics.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Exceeded sales targets through effective planning and goal setting.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Participated in trade shows and conferences to network and generate leads.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated prices, terms of sales and service agreements.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Set and achieved company defined sales goals.
  • Achieved or exceeded company-defined sales quotas.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Presented professional image consistent with company's brand values.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Associate of Science - Certified Nursing Assistant/Med Aid

Mid Plains Community College
North Platte, NE
04-2018

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Quality assurance
  • Management collaboration
  • Advanced communication
  • Supply management
  • Emergency response
  • Resource allocation
  • Expert in [software]
  • System installations
  • Coaching and mentoring
  • Stakeholder engagement
  • Team collaboration
  • Continuous improvement
  • Compliance monitoring
  • Vendor relations
  • Workflow automation
  • Process optimization
  • Failure management
  • Team performance improvement
  • Self motivation
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Task prioritization
  • Written communication
  • Problem-solving abilities
  • Project planning
  • Team building
  • Decision-making
  • Process improvement
  • Interpersonal communication
  • Problem-solving aptitude
  • Issue research
  • Idea development and brainstorming
  • Process analysis
  • Logistics coordination
  • Audit reporting
  • Quantitative skills
  • Program evaluation
  • Teamwork

Accomplishments

2007-2010 Top sales in the USA and awarded by the company, top sales numerous times for the Scentsy Company, and numerous awards (trips,prizes,incentives). 2022-2023 Top Buckle card applications, number 3 in the company multiple times across the nation, and top number 1 competitions for Buckle Company, top sales every week consistently. Traveled and trained teammates all across Nebraska because of my excellence in sales performance and knowledge of the Buckle Card reward program.

Certification

  • Licensed CNA/MED AID - 2019
  • Certified CNA/MED AID, AZRIA - 2019

Timeline

Rewards Specialist

Wilkinson Companies
05.2023 - 06.2025

Assistant Manager

Buckle
04.2021 - 05.2023

CNA/Med Aid

Azria Health Sutherland
01.2019 - 03.2022

Sales Representative

Scentsy
03.2007 - 03.2019

Associate of Science - Certified Nursing Assistant/Med Aid

Mid Plains Community College
Lyndsy Trembly