Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Started as medical secretary greeting patients, answering phones, checking patients in & out, filing, collecting co-pays. I was promoted to medical records department in 2019 where I complete referrals, medical records requests and work with insurance companies to submit prior authorizations for medications and medical procedures. In 2020, I was given the task of becoming our office NPC and working side by side with Virtua's Affordable Care Organization to make sure we are providing the best medical care possible while keeping cost down.
Worked one on one with bride and groom to ensure their wedding day was perfect.
I helped with decor, managing the timeline, and making sure the bride is as happy and stress-free as possible on the big day.
I also worked as lead Banquet Server during other events.
Participated in team meetings and staff training sessions.