Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

LYNE PATTERSON

Windermere

Summary

Highly Skilled Executive Administrative Assistant with extensive experience in managing administrative task and financial records. Equipped with exceptional organizational and multitasking abilities. Proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision- making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

36
36
years of professional experience

Work History

Secretary/Bookkeeper

Lake Whitney Elementary School-OCPS
07.2023 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Manage general office operation including ordering all office supplies and overseeing facility upkeep.
  • Comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Reported financial data and updated financial records in ledgers and journals.
  • Reviewed and processed client electronic payments and check deposits.
  • Matched purchase orders with invoices and recorded necessary information.
  • Reduced financial discrepancies through transaction monitoring and management.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Reconciled and corrected issues with financial records.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

Registrar

Orange County Public Schools
05.2018 - 07.2023
  • Register new students.
  • Processes paperwork for student transfers from Elementary to Middle School within and outside the school district.
  • Prepares registration packets, meets with parents to register all new students from KG to 5th grade Elementary School level, process all documentation for eligibility and course scheduling.
  • Liaison with government agencies such as Child Support and Protective services to provide legal documentation when required.
  • Managed regular communication with administrators and counselors.
  • Prepares FTE (government) funding reports accounting for every student and their schedule and closely monitors ESOL and ESE student schedules for compliance regulations.
  • Prepare withdrawal forms for exiting students and provide new schools with transcripts and records.
  • Administered request records for all new students from any previous schools.
  • Ensures compliance with academic, regulatory, and accreditation policies in the collecting, recording, maintaining, and reporting of student records.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Updated computer system with latest information to keep records current and accurate.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Facilitated student registration with admissions and records departments for smooth administration processes.
  • Resolved student registration issues to reduce acceptance, enrolment and payment delays.
  • Prepared balanced course schedules, student rosters and class lists.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Monitored enrollment processes to meet regulations and accreditation standards.

Administrative Assistant

Orange County Public Schools
10.2009 - 05.2018
  • Ensure to greet and assist all visitors in a professional and timely manner.
  • Maintained confidentiality of student and staff records.
  • Perform receptionist duties with accuracy and etiquette.
  • Maintain and schedule all work orders through OCPS WNA Software.
  • Provided certified first aid and basic health care to students in clinic.
  • Ensure student enrollment process complies with all state and OCPS regulations and standards, back up registrar.
  • Prepare bi-weekly employee time sheets for payroll.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Mortgage Broker

Icon Capital Mortgage Funding, Inc
09.1999 - 09.2009
  • Manage pipeline of conventional, government, and/or portfolio.
  • Maintain high level of customer service by communicating with the borrowers and loan originators.
  • Process all loans, including the most complex files for FHA, VA and Conventional Loans.
  • Evaluate loan documentation and clear conditions as per lenders underwriting request.
  • Ensure accurate, complete, and timely loan data on processing system Byte or Calyx.
  • Monitoring constant documentation flow and keeping positive communication, market and program updates.
  • Recruiting and Training all new mortgage brokers.
  • Answer a multi-line switchboard, process all client referral memos, emails and weekly payroll.
  • Registering Company with all wholesale lenders and vendors.

Human Resource Manager

Gold Key Homes and Investments, Inc
10.1993 - 09.1999
  • Recruited professional sales force & support staff.
  • Produced repeat business with past customer follow-up.
  • Managed sales associates and assistants.
  • Organizing, schedule and coordinate all travels, meetings, in and out of State.
  • Produced marketing campaign and created all advertising layouts for all agents for monthly advertisements.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Coordinated and conducted new hire pre-interviews.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

Sr. Executive Administrative Assistant

Parliament of Ottawa
01.1990 - 08.1993
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Bookkeeper for all DMP departments.
  • Communicating and scheduling appointments for all media relations and the public regarding political appearances.
  • Organizing and coordinate all meetings.
  • Preparing Deputy Ministers logbook for signature and correspondence and or approval.
  • Creating all reports, statistics, correspondence for the Finance and Personnel Branch of the Deputy Prime Minister.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Upheld strict timetables by maintaining accurate, balanced calendars.

Education

High School Diploma -

ANDRE LAURENDEAU HIGH SCHOOL
Ottawa, Ontario
06.1988

Skills

  • Superb interpersonal skills
  • Multitasking
  • Communication skills
  • Calendar Scheduling
  • Detail-oriented
  • Self-motivated
  • Critical-Thinking
  • Organizational Management
  • Problem-solving skills
  • SAP
  • Customer Relations
  • Senior Leadership Support
  • Account Reconciliation
  • MS Office Expertise
  • Requisition processing
  • Calendar management
  • Travel arrangements
  • Accounts payable
  • Appointment scheduling
  • Administering payroll
  • Supply ordering
  • Account reconciliations

Awards

  • OCPS Support Person of the Year 2018
  • OCPS Emerging Leaders Academy Graduate 2023

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Secretary/Bookkeeper

Lake Whitney Elementary School-OCPS
07.2023 - Current

Registrar

Orange County Public Schools
05.2018 - 07.2023

Administrative Assistant

Orange County Public Schools
10.2009 - 05.2018

Mortgage Broker

Icon Capital Mortgage Funding, Inc
09.1999 - 09.2009

Human Resource Manager

Gold Key Homes and Investments, Inc
10.1993 - 09.1999

Sr. Executive Administrative Assistant

Parliament of Ottawa
01.1990 - 08.1993

High School Diploma -

ANDRE LAURENDEAU HIGH SCHOOL

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