- I enjoy helping others and giving back to the community
- Yoga
- Drawing and Painting
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
Lynea Dilworth
Summary
A customer service professional, excelling in compassionate care and exceptional communication, demonstrated at Healthcare Plus. Adapted quickly to diverse needs, enhancing patient quality of life and ensuring safety. Skilled in multitasking and organization, consistently received positive feedback for creating memorable experiences and fostering independence .
Overview
7
7
years of professional experience
Work History
Cashier
Toys"R"Us
11.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Team Member/Birthday Party Host
Funtopia
03.2018 - 01.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Birthday Party Host
Glow Zone
03.2019 - 08.2019
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
Caregiver
Healthcare Plus
06.2020 - 01.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
Caregiver
Senior Helpers of Naperville
07.2020 - 10.2024
- Assisted patients with daily living activities, improving their overall quality of life.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Assisted disabled clients to support independence and well-being.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
Caregiver
Indigo at Elmhurst
11.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with personal hygiene tasks, promoting dignity and independence.
- Built trusted relationships with patients and families through compassionate care.
- Provided emotional support, ensuring residents felt valued and heard.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
No Degree - Pre Nursing-AGS
Malcom X College
Chicago, IL12-2027
High School Diploma -
Metea Valley High School
05-2019
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Customer Service-oriented
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Meal preparation
- Flexible schedule
- First aid and safety
- Adaptable personality
- Exceptional communication
Interests
Timeline
Caregiver
Indigo at Elmhurst
11.2024 - Current
Caregiver
Senior Helpers of Naperville
07.2020 - 10.2024
Caregiver
Healthcare Plus
06.2020 - 01.2021
Birthday Party Host
Glow Zone
03.2019 - 08.2019
Team Member/Birthday Party Host
Funtopia
03.2018 - 01.2019
Cashier
Toys"R"Us
11.2017 - 01.2018
No Degree - Pre Nursing-AGS
Malcom X College
High School Diploma -
Metea Valley High School
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