LYNEESIA ROBINSON
San Francisco,CA
Summary
OBJECTIVE To nourish my passion for customer service and hospitality. Utilizing my unique attention to detail and inspired knowledge of social environments, I intend to expand my accomplishments and the enrichment of your business.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Host
Dawn Club
San Francisco, CA
05.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Checked identification for guests who appeared under age 21.
- Resolved conflicts between customers when necessary.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Realtor
Coldwell Banker
03.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
Server
Beach Chalet
07.2020 - 11.2021
- Cultivated warm relationships with regular customers.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Event Server/Bartender
Small Potatoes Catering Company
12.2018 - 03.2020
- Set up dining space according to type of event
- Monitor and maintain cleanliness and sanitation of assigned work area
- Give tasting presentations to potential clients
- Kept bar presentable and well-stocked to meet customer needs.
- Set up bar for operation, obtained cash bank and stocked service bar.
Host/Server/
Moonraker Restuarant
Pacifica
12.2016 - 08.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided excellent customer service by anticipating customer needs.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Took reservations over phone and in person.
VIP Host and Assistant Special Events Coordinator
Provocateur Nightclub
04.2011 - 09.2014
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Selected and ordered décor and event materials.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Education
Certificate - Real Estate
CES Real Estate School
2089 Val Rd. Suite 24, San Pablo, CA 03.2018 - 08.2018
NV Event Planning and Conference Management Certification -
International School of Hospitality
Las Vegas 01.2007 - 05.2008
Associate of Arts - Business
Santa Monica College
1900 Pico Blv. Santa Monica, CA 90405 01.2004 - 05.2006
Skills
- Wine Service
- Dining Customer Service
- Sales Expertise
- Energetic and Outgoing
- Banquet coordination
- Reservation coordination
- Problem solving strength
Timeline
Host
Dawn Club
05.2023 - Current
Realtor
Coldwell Banker
03.2021 - Current
Server
Beach Chalet
07.2020 - 11.2021
Event Server/Bartender
Small Potatoes Catering Company
12.2018 - 03.2020
Certificate - Real Estate
CES Real Estate School
03.2018 - 08.2018
Host/Server/
Moonraker Restuarant
12.2016 - 08.2019
VIP Host and Assistant Special Events Coordinator
Provocateur Nightclub
04.2011 - 09.2014
NV Event Planning and Conference Management Certification -
International School of Hospitality
01.2007 - 05.2008
Associate of Arts - Business
Santa Monica College
01.2004 - 05.2006
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