Lynell Cochran

• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
• Conducted home and apartment inspections to identify safety issues and needed repairs.
• Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
• Calculated tenant rent amounts to prepare leases and contracts.
• Maintained database of housing resources, landlords and management companies.
• Oversaw housing plans for over 40 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
• Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
• Tracked and monitored rental payments for 22 clients using excel.
• Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and
• Assisted in grant writing to increase funds for organization,
• Assisted applicants in filling out housing applications and verifying assets.
• Explained rental and housing regulations to clients and helped each discover best options for housing.
• Helped clients find permanent or temporary housing.
• Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
• Answered client questions about lease and rental agreements and advocated on behalf of client needs.
• Sought out affordable housing options and residences for people in need.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Developed and maintained accurate records of programs and services.
• Provided support to social service clients in navigating available resources.
• Cultivated and maintained relationships with community members to facilitate outreach activities.
• Coordinated with local government to provide resources to clients.
• Spoke with senior citizen groups to expand community engagement and program outreach.

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Answered call for 1 Provider
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for patients.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Completed patient referrals to other medical specialists.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Notified manager of incidents and potential incidents relating to patients and staff for swift action.
• Invoiced patients accurately in line with charging guidelines.
• Printed prescription requests and queries in compliance with practice protocol.
• Performed various administrative tasks by filing, copying and faxing documents.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Obtained payments from patients and scanned identification and insurance cards.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Registered and verified patient records before triage with most up-to-date information.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Received and routed laboratory results to correct clinical staff members.
• Managed office bookkeeping with insurance billing and patient payments.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Adhered to strict HIPAA guidelines to protect patient privacy
• Checked patient insurance, demographic, and health history to keep information current
• Helped patients complete necessary medical forms and documentation
• Coordinated patient scheduling, check-in, check-out and payments for billing

Assist Senior/Elders and Disabled persons to access services

Provided by the Klamath Tribes, other community organizations, and county, state and federal agencies.

Act as an advocate on behalf of Seniors/Elders and Disabled persons by providing information and assistance with referral, contracts, a;;plications, etc., with various Agencies such as Social Security Administration Tribal departments, Senior and Disabled, as appropriate.

Provide outreach services including but not limited to, telephone calls, in-home visits and referrals for senior/elders and disabled persons to ensure their basic needs are being met.

Prepare written Reports to supervisor with recommendations for proper agency referrals.

Developed approved short and long range plans weekly. monthly, quarterly,

Annually Coordinate with supervisors and Tribal Health staff.

Maintained complete and accurate records, forms and files of program.

Continued to adhere confidentiality of information and individuals as described in The Klamath Tribes Policies and Procedures manual and Federal Law. In addition to Juvenile Ordinance and General Council Resolution, Oregon Revised Statutes.