Lynell Prater
Pinellas Park,FL
Summary
Results-driven and highly organized professional with a strong focus on enhancing the customer experience and driving organizational success through sales growth and customer retention. Proven ability to build trust, fostering long-term customer relationships that contribute to increased revenue and repeat business. Adept at setting and executing goals to improve performance and streamline processes. Highly adaptable, with a talent for navigating challenging situations with a calm, empathetic, and solutions-oriented approach. Demonstrated ability to thrive in dynamic environments, ensuring customer satisfaction and operational excellence. Eager to leverage expertise in relationship management and sales to drive success in the multifamily real estate industry.
Overview
18
18
years of professional experience
Work History
Server and Bartender
Hurricane Eddie’s
Dunedin, FL
12.2020 - Current
- Provided exemplary service to guests in a beach restaurant setting, including recommending drinks, making menu suggestions, and upselling to boost check average
- Maintained knowledge of seasonal menus and specials, as well as dietary restrictions and preferences of guests
Postal Worker
U.S. Postal Service Office
Pinellas Park, FL
01.2023 - 01.2025
- Trained new employees on operational procedures relating to their job duties.
- Delivered mail to residents and business within assigned area.
- Routed all classes of mail in sequence of delivery along established route.
- Provided customer service assistance at the counter in a courteous manner.
- Read address information on envelopes to ensure proper delivery.
- Optimized area coverage by setting and adjusting effective schedules.
- Organized bulk mailings including sorting letters by zip codes and bundling them accordingly.
- Utilized various software and tools to streamline processes and optimize performance.
Lead Bartender and Server
Private Fraternal Club
Tampa, FL
01.2007 - 03.2020
- Assisted in opening and closing duties, transaction handling, maintaining reservations, and cleanliness
- Held responsible for inventory, staff scheduling, coordinating special events, and training/mentoring junior employees
- Demonstrated attention to detail in accurately taking and delivering orders, including communicating with guests to ensure their satisfaction
- Consistently received positive feedback from guests, resulting in repeat business and increased revenue
- Completed training on proper dining etiquette and continued education on food and beverage safety whilst constantly learning new efficiency techniques
Education
Associate's degree - Nursing
Saint Petersburg College
05.2015
Skills
- Relationship management
- Customer experience enhancement
- Strong sales skills
- High emotional intelligence
- Strong work ethic and integrity
- Excellent communication
Awardsandacknowledgments
- Consistently received positive feedback from guests, resulting in repeat business and increased revenue.
- Completed training on proper dining etiquette and continued education on food and beverage safety whilst constantly learning new efficiency techniques.
Timeline
Postal Worker
U.S. Postal Service Office
01.2023 - 01.2025
Server and Bartender
Hurricane Eddie’s
12.2020 - Current
Lead Bartender and Server
Private Fraternal Club
01.2007 - 03.2020
Associate's degree - Nursing
Saint Petersburg College
Similar Profiles
Bella PriolisiBella Priolisi
Waitress at Eddie’s VsWaitress at Eddie’s Vs
Brenda IbarraBrenda Ibarra
Bartender at Fast Eddie’sBartender at Fast Eddie’s
Victoria ArthurVictoria Arthur
Customer Service Representative at Eddie’s place African MarketCustomer Service Representative at Eddie’s place African Market