Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Barber
justjam
Chicago, IL
07.2018 - Current
Sanitized equipment and parts and maintained work areas in neat fashion.
Communicated effectively with customers to create a pleasant experience.
Greeted customers, provided consultation services and identified customer needs.
Followed established procedures for cutting hair according to customer requests.
Established a professional relationship with clients by providing quality haircuts and styling services.
Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
Managed cash register transactions accurately and efficiently.
Mentored new staff to enhance personal growth and increase productivity.
Ensured all safety precautions were taken while performing haircuts.
Responded to customer inquiries by phone, email and in person.
Inventory Manager
Walmart
Chicago, IL
11.2014 - 11.2015
Monitored inventories on computer to generate accurate reports.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Performed regular cycle counts to maintain accuracy of inventory records.
Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
Created reports on inventory levels, trends, costs, deliveries. for upper management review.
Resolved issues related to receiving errors such as incorrect quantities or missing items.
Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
Led team of inventory employees to receive and record new stock.
Participated in annual physical inventories conducted at multiple locations.
Maintained high levels of product availability by ensuring timely replenishment of stock.
Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
Examined levels of supplies and material to determine shortages.
Handled ad resolved escalated situations related to inbound and outbound deliveries.
Trained and developed staff on proper receiving, processing and stocking procedures.
Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
Cashier
Babies R Us
Chicago, IL
05.2009 - 08.2014
Operated cash register or POS system to receive payment by cash, check and credit card.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Greeted customers and answered any questions they had about the store's products and services.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Delivered high level of customer service to patrons using active listening and engagement skills.
Answered customer questions and provided store information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) - Barbering
Cains Barber College
Chicago, IL
Some College (No Degree) - Information Technology
International Academy of Design And Technology - Schaumburg
Chicago, IL
Skills
Shears Expertise
Promotions Understanding
Industry Trends
Business Management
Outstanding Customer Service
Product Knowledge
Quick Learner
Regulatory Compliance
Interpersonal Abilities
Customer Service Excellence
Opening and Closing Procedures
Cleaning and Sanitation
Mentoring and Training
Sanitation Practices
Work Area Sanitation
Team Collaboration
Business Administration
Timeline
Barber
justjam
07.2018 - Current
Inventory Manager
Walmart
11.2014 - 11.2015
Cashier
Babies R Us
05.2009 - 08.2014
Some College (No Degree) - Barbering
Cains Barber College
Some College (No Degree) - Information Technology
International Academy of Design And Technology - Schaumburg