LYNET MUREMBWE
Masvingo
Summary
Experienced supply chain professional with expertise in logistics, inventory management, and procurement. Demonstrated dedication to team collaboration and consistently delivering results in fast-paced settings. Strong analytical skills, effective communication abilities, and adaptability to evolving requirements. Recognized for reliability and strategic thinking, ensuring smooth supply operations.
Overview
9
9
years of professional experience
Work History
Associate Supply Officer (ICA1/P2)
United Nations High Commissioner for Refugees
01.2023 - 03.2024
- Supported the unit's business redesign process during the deployment of the Oracle Transport Management (OTM) application
- Prepared training plans and documents, finalized business impact, and addressed changes that came with the new ERP
- Communicated, demonstrated, and trained UNHCR colleagues, external stakeholders (suppliers, freight forwarders) and country operations management teams in using the OTM shipment tracking application and its shipment tracking functionalities
- Collaborated with stakeholders and experts to ensure training content is accurate, up-to-date, and aligned with organizational policies and best practices
- Coordinated System Integration testing (SIT) and User Acceptance testing (UAT) activities
- Implemented the new Software-as-a-Service ERP, engaging on all relevant issues related to the end-to-end Supply Chain Management process
- Monitored the Oracle Transport Management (OTM) application dashboard in tracking international shipments and attended to Freight forwarders queries in using the application
- Reconciled data and contributed to the preparation of accurate and timely reporting, including Key Performance Indicators (KPIs), supporting a UNHCR-wide view of logistics activities that enable informed decision-making and consistency of information presented to stakeholders
- Contacted freight forwarders to confirm delivery status and to review shipment documents to ensure that goods are delivered according to the agreed terms and conditions on the Purchase Order
- Search for issues which may delay and/or disturb the delivery of goods and seek for remedial solutions with all parties concerned (Procurement, Vendor, Global Stockpiles and to UNHCR Field Operations)
- Supported logistics projects or operational activities following standard processes and contributed to the effective delivery of international shipments
- Contributed to the review of the procurement requests, identified service providers, and evaluated information regarding vendor's performance in terms of quality, prices, and timely delivery of goods/services
- Assisted in procuring the best international freight modalities from suppliers to country operations.
- Reduced order processing time with effective communication between suppliers and internal departments.
- Developed and implemented a cross-training program, increasing staff productivity by 15%.
Information Management Assistant (IUNV)
United Nations Support Office in Somalia
09.2021 - 01.2023
- Oversaw records accessioning operations by supervising and guiding staff in receiving transfers; ensure the application of retention schedules and the establishment of links to previous accessions
- Established procedures to ensure enough information (metadata) is captured, and to manage the Mission's records and archives
- Managed access to digital systems containing documents, data, or other information formats to protect sensitive information
- Operationalized document and data standards and promoted them within the mission
- Supported the quality of documents and data by enforcing standards throughout a network of Information Management focal points
- Provided work direction and guidance to junior Information Management Assistants and/or contractual staff by managing and coordinating their work
- Prepared work output and progress reports on the work of the Unit for the supervisor and senior management
- Provided relevant technical support to users of information services
- Provided training to staff on records and information management based on United Nations policies and procedures
- Collaborated with stakeholders and experts to ensure training content is accurate, up-to-date, and aligned with organizational policies and best practices
- Developed digitization project plans and documentation
- Liaised with IT staff to identify and deliver/manage appropriate technical solutions to support the guidelines, as required.
Logistics Business Support Assistant (SCG4)
United Nations World Food Programme
11.2019 - 09.2021
- Provided support to logistics operations and activities, following standard processes, and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries
- Focused on timely ordering and delivery of commodities and supplies to authorized partners and destinations
- Supported management of logistics vendors' contracting activities including performance monitoring and measurement
- Responded to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set
- Monitored inventory management processes to track trends and account for the inventory status from source to beneficiary
- Supported operational pipeline analyses, assessments, and operational planning for all delivery modalities
- Performed commodity accounting analysis and ensured accurate and timely recording of inventory transactions in WFP's Enterprise Resource Planning (ERP) system, including periodic account closure activities and year-end processes for Propositioned Stock
- Processed documentation for execution of logistics operations (e.g
- Customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor
- Collected and compiled data, produce and/or contribute to reports (physical inventory, transport performance) and ensuring information accuracy in corporate systems in support to informed decision-making
- Facilitated accounting closure and financial reporting for inventory management, liaised with cooperating partners, prepared audit responses, oversee inventory adjustments, and write-off processes
- Liaised with internal and external stakeholders to support efficient logistics operations management
- Supervised the offloading and loading of food and non-food commodities to ensure the proper implementation of good warehousing practices
- Ensured good warehousing practices, housekeeping, record keeping, dusting of stacks, proper stacking, to support efficient warehouse space-planning and well-organized inventory storage following WFP warehouse standards
- Implemented appropriate measures to safeguard food and non-food inventory, to ensure quality control using standard preventive measures in line with WFP established procedures
- Handling fuel/coupon issuing to transporters
- Facilitated the onboarding of retailers, renewal of contracts, and communication for the Cash-based transfer modality
- Tracked retailer performance, with regular shop inspections and other sources.
- Managed approximately 200 inbound and outbound shipments per week.
Logistics Assistant
Plan International Zimbabwe
09.2016 - 04.2018
- Reported any inventory shortages, damages or excess to the warehouse supervisor and reflecting such differences in all copies of the delivery waybills and warehouse inventory records
- Facilitated timely decisions on major issues related to inventory management
- Conducted routine inspection of commodities and warehouse infrastructure and detecting any infestations or physical damage
- Facilitated the procurement and acquisition of resources and materials needed for warehouse operations
- Updated warehouse inventory documents pertaining to loading and offloading of food items
- Ensured timely reconstitution of food commodities received damaged by water or torn in transit
- Liaising with service providers to ensure the organization obtains the best service and price for all services pertaining to inventory storage and movement
- Liaised with ward-based government extension workers.
- Monitored inbound shipments proactively identifying potential delays or disruptions allowing for early intervention measures.
- Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
- Oversaw daily inventory counts to maintain data accuracy.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed approximately 100 inbound and outbound shipments per week.
Records Center Intern
Archive-It Services Zimbabwe
10.2014 - 07.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
Education
Master of Science Degree in Purchasing and Supply chain Management -
Bindura University of Science Education
Bindura, Zimbabwe11.2022
Bachelor of Science - Records And Archives Management
National University of Science And Technology
Bulawayo, Zimbabwe11.2016
Skills
- Supplier negotiation
- Procurement expertise
- Warehouse Operations
- Communication abilities
- Supply Chain Optimization
- Records Management
- Shipping and receiving
- ERP systems proficiency
- Vendor Relationship Management
- Supplier Relationship Management
- Logistics Management
- Performance Metrics Development
Languages
English and Shona
References
- Denis Coric, Denis.Coric@wfp.org, United Nations World Food Programme
- Gaye Ulutas Khanal, ULUTAS@unhcr.org, United Nations High Commissioner for Refugees
- Juliane Natukunda, Natukunda3@un.org, United Nations Support Office in Somalia
Timeline
Associate Supply Officer (ICA1/P2)
United Nations High Commissioner for Refugees
01.2023 - 03.2024
Information Management Assistant (IUNV)
United Nations Support Office in Somalia
09.2021 - 01.2023
Logistics Business Support Assistant (SCG4)
United Nations World Food Programme
11.2019 - 09.2021
Logistics Assistant
Plan International Zimbabwe
09.2016 - 04.2018
Records Center Intern
Archive-It Services Zimbabwe
10.2014 - 07.2015
Master of Science Degree in Purchasing and Supply chain Management -
Bindura University of Science Education
Bachelor of Science - Records And Archives Management
National University of Science And Technology
Similar Profiles
Merab SotoMerab Soto
Senior Programme Assistant at United Nations High Commissioner For RefugeesSenior Programme Assistant at United Nations High Commissioner For Refugees
FENDIAKJU KlebertFENDIAKJU Klebert
Senior Information Tech Service Delivery Assistant at United Nations High Commissioner For Refugees, UnhcrSenior Information Tech Service Delivery Assistant at United Nations High Commissioner For Refugees, Unhcr
Mateo Nicolás Cordero FernándezMateo Nicolás Cordero Fernández
Associate Protection Officer at United Nations High Commissioner for RefugeesAssociate Protection Officer at United Nations High Commissioner for Refugees