Lynetta Anderson
Baton Rouge,LA
Summary
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Detail-oriented professional with strong written and interpersonal skills. Specializing in financial documentation and management, I am recognized for my high productivity and efficiency. Proficient in billing, data entry, and account reconciliation, I excel in time management and communication to ensure seamless operations and client satisfaction.
Overview
25
25
years of professional experience
Work History
Human Resource and Billing Coordinator
ASSISTED HANDS Llc.
Baton Rouge, LA
04.2023 - Current
- Kept up-to-date with details of insurance plans and company requirements.
- Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Checked claims coding for accuracy with ICD-10 standards.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Submitted appeals on behalf of patients for denied claims.
- Managed all payments processing, invoicing and collections tasks.
- Submitted claims to insurance companies.
- Developed and maintained positive relationships with customers through effective communication.
Business Development Director
Anytime Electrical Service
Baton Rouge, Louisiana
08.2008 - 01.2023
- Oversee all cross-functional activities necessary to successfully complete the sales cycle.
- Track and maintain customer and key partner relations and transactional information
- Provide regular and accurate reporting of forecasts, pipelines, and procurement to identify growth opportunities
- Review and monitor performance to influence sales and recruitment strategies, and exceed quarterly and annual goals.
- Research and understand prospective accounts in targeted markets, pursue leads, and follow through to successful agreements and contracts.
Executive Administrative Assistant to the Vice President
US Agencies
12.1999 - 07.2008
- Track and maintain customer and key partner relations and transactional information in CRM
- Maintain office operations and communications with adjusters claimants, policyholders, and other relevant parties to ensure that claims are processed timely
- Maintained weekly meetings for staff and provided oversight and counsel for positive office morale
- Conducted interviews for the administrative team and facilitated the training of new hires
- Collaborate closely with senior Management to generate and present weekly and monthly excel reports
- Develop and update database management systems to track and analyze performance of claims
- Monitor and manage external list of contacts to provide periodic communication
Education
Bachelor of Science - Psychology
Southern University and A&M College
Baton Rouge, LouisianaSkills
- Business Development
- Budgeting
- Customer Service Leadership
- Project Management
- Customer Acquisition
- Internal/External Communication
- Negotiation
- Microsoft Office Suite
- Databases/Systems
- Mac & Windows
- Invoice processing
- Audit support
- Data entry proficiency
- Billing software
- Payment posting
Affiliations
- Southern University Association of Women Society, 01/01/20, Present, Member
- Brighten Academy, 01/01/17, Present, Volunteer
- The Dyslexia Association of Greater Baton Rouge, 01/01/17, Present, Member
Expertisesummary
- Business Development
- Budgeting
- Customer Service Leadership
- Project Management
- Relationship Management
- Customer Acquisition
- Internal/External Communication
- Negotiation
Timeline
Human Resource and Billing Coordinator
ASSISTED HANDS Llc.
04.2023 - Current
Business Development Director
Anytime Electrical Service
08.2008 - 01.2023
Executive Administrative Assistant to the Vice President
US Agencies
12.1999 - 07.2008
Bachelor of Science - Psychology
Southern University and A&M College