Lynetta Manning
Philadelphia,PA
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
20
20
years of professional experience
Work History
Office/ Waiver Service (NMT) Administrator
Liberty Community Connections
04.2016 - Current
- Assist with HR tasks such as scheduling and preparing for employee reviews
- Maintain a clean office and ensure all materials are restocked
- Serve as the main point of communication
- Greet all visitors to the office
- Distribute all mail and packages to relevant parties
- Plan and organize Lunch and Learn events including the speaker and food delivery
- Send out a weekly internal email with company updates
- Assist in updating and managing all office systems and software
- Assist with recruitment tasks such as uploading and managing job listings, communicating with recruiters and recruiting services and arranging interviews
- Field and review professional development event requests and plan professional development meetings
- Plan, prepare and organize all internal events and hosted events such as anniversary and holiday celebrations, meetups, and panels
- Research, plan and arrange all details in participating in external events and including researching and budgeting professional development opportunities
- Attend and network at relevant meetups, conferences, and workshops both regionally and nationally
- Help manage incoming questions in general office email account
Supports Coordinator/Supervisor/Manager
Liberty Resources
07.2007 - 03.2016
- Supports Coordinator position
- I provided direct services to consumers.
- I provided assessment of the assigned client, developed and initiated an appropriate plan of care, arranging for provision of services and monitoring each plan of care
- I specialized in the field of rehabilitation with individuals with traumatic brain injury.
- Supervisor/Manager position
- I supported and monitored Supports Coordinators in the interpretation and implementation of program and waiver requirements.
- Supervised five or more Supports Coordinators and make essential recommendations to the Management of Waiver Services regarding hiring, training, and discipline of Coordinators.
- I assisted Management of Waiverin the monitoring and successful achievement of program goals and objectives.
- I monitored and ensure compliance with Medicaid program policies
- I developed consumer and community education materials to support independent living philosophy and provide consumer options.
- I monitored Waiver contracts within the region of responsibility and serve as operations liaison with assigned subcontractors and program monitors.
- Achievements
- I received the Home and Community Based Services Recognition Award in 2008 and the Ed Roberts Award in 2012 for dedicated service to maintain consumers Independence.
Assistant Building Supervisor
Chalfont Care Group
01.2006 - 01.2007
- Over seen the operations throughout the facility, to distribute each resident his/her medication, Phlebotomy and to provide outstanding services for all Brighten Place residents.
- Provided personal care assistance to residents including but not limited to physical assistance and physical therapy, verbal cueing as well as monitoring behavioral patterns, food preparation, room maintenance, laundry, and transportation.
- I also assessed resident's physical and emotional status on a daily basis of which I documented weekly in my weekly progress notes.
- It was my duty to actively participate in the development and implementation of individual resident's mental and physical treatment programs
- I also initiated therapeutic activities with residents individually or in groups as well other related duties as required.
- Achievements
- I received two promotions within two years
- I also received a certification as a Brain Injury Specialist in 2007.
Supervisor, Life Skills Aide
Chalfont Care Group
01.2005 - 01.2006
- Full time shift supervisor; supervised 7 employees and 15 residents with Traumatic Brain Injuries.
- Coordinate care of residents with staff, ensuring that residents were assisted with dress, bathing, correct prompts or cues were given when needed, and meals were administered.
- Created recreational activities for residence on a daily basis.
- I monitored the resident's progress and coordinate care for them daily according to their care plan.
- Achievements
- PA
- State certified to administer medication and insulin to diabetics, also certified in CPR
- Lastly, I completed Behavioral Specialist training.
Education
Bachelor's in Sociology -
Indiana University of Pennsylvania
Indiana, PA06.2003
Skills
- Documentation
- Microsoft Excel
- Management
- Organizational Skills
- Case Management
- Microsoft Office
- Information Management
- Office Administration
- Document Management
- Administrative Support
- Office Management
Timeline
Office/ Waiver Service (NMT) Administrator
Liberty Community Connections
04.2016 - Current
Supports Coordinator/Supervisor/Manager
Liberty Resources
07.2007 - 03.2016
Assistant Building Supervisor
Chalfont Care Group
01.2006 - 01.2007
Supervisor, Life Skills Aide
Chalfont Care Group
01.2005 - 01.2006
Bachelor's in Sociology -
Indiana University of Pennsylvania