Diligent problem-solver with resourceful approach to challenges and organized style. Organized and able to manage job functions. Excellent communicator with focus on results.
As a telephone operator specialist, my duties include answering phones ina polite and professional manner. I assist patients, medical professionals and others in the medical industry by answering calls, assessing needs and transferring them to the correct locations. With patients, I assess the callers needs and get them to the proper nurse and location or get a message to the nurse to return the call.
As a caregiver, I was able to assist the elderly with their basic needs in their own homes. I assisted in making meals, bathing, giving medications and made sure the homes were clean and safe. I also transported my clients to and from appointments.
In my current field, I answer phones in a multi-call phone system, use Microsoft Teams to coordinate and troubleshoot with coworkers I triage phone calls, making the best decision on behalf of the patient or clients, needs I am an excellent listener and a quick learner I can anticipate needs in most situations I am an excellent driver I am observant and quick on my feet
I was on the Dean's List while attending Clover Park Technical College for my Nursing Assistant Certification. I have received excellent reviews with current and past employers.
Currently I an up to date with my NAC license and will be attaining my CPR and First Aid card.