Lynette Alvarez
Lancaster,PA
Summary
Accomplished Due Diligence Specialist with a proven track record at Fulton Bank, enhancing customer satisfaction and minimizing risks through meticulous attention to detail and robust problem-solving skills. Excelled in teamwork and collaboration, managing multiple projects to consistently meet deadlines. Demonstrated adaptability and effective communication, significantly contributing to team objectives and project successes.
Overview
7
7
years of professional experience
Work History
Due Diligence - Doc Specialist II
Fulton Bank
2022.02 - Current
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time.
- Managed multiple projects simultaneously while maintaining strict deadlines, ensuring consistent progress toward objectives.
- Demonstrated strong attention to detail by identifying discrepancies in client documentation, minimizing potential risks for the company.
Due Diligence Specialist
Fulton Bank
2020.11 - 2022.02
- Collaborated with cross-functional teams to address complex business challenges and develop holistic solutions for customers.
- Managed multiple simultaneous projects while consistently meeting deadlines and maintaining exceptional attention to detail in all deliverables.
- Enhanced customer satisfaction by conducting thorough due diligence investigations and providing actionable recommendations.
Sales and Service Specialist
Fulton Bank
2020.05 - 2020.11
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Balanced teller drawers and ATM cash.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Teller
Fulton Bank
2017.04 - 2020.05
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
Education
High School Diploma -
JP McCaskey Hugh School
Lancaster, PA06.2019
Bachelor of Arts - Sociology And Crminology
Millersville University of Pennsylvania
Millersville, PA05.2019
Skills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking
- Attention to Detail
- Task Prioritization
- Adaptability
- Effective Communication
Languages
Spanish
Native or Bilingual
Timeline
Due Diligence - Doc Specialist II
Fulton Bank
2022.02 - Current
Due Diligence Specialist
Fulton Bank
2020.11 - 2022.02
Sales and Service Specialist
Fulton Bank
2020.05 - 2020.11
Teller
Fulton Bank
2017.04 - 2020.05
High School Diploma -
JP McCaskey Hugh School
Bachelor of Arts - Sociology And Crminology
Millersville University of Pennsylvania
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