LYNETTE BROWN

As personal assistant to the Commander and Senior Enlisted Leader I performed a variety of tasks to include:

- Managed schedules & coordinated meetings in Microsoft Outlook

- Planned events/ceremonies such as Promotion, Change of Command, Retirement

- Answered customer telephone calls promptly to avoid on-hold wait times.

- Executed record filing system to improve document organization and management.

- Corrected & routed annual evaluations, medals and packages

- Enlisted Subject Matter Expert for DHA’s largest PACU, advised 5 senior leaders, oversaw daily operations

- Maintained timecard program for 77 staff members, certified 300K hours/$19M pay

- Managed 134 personnel, direct supervision for 15 members; garnered multiple awards/bonuses

- Operated a $2.2M equipment budget, authored tracking system for monthly inventories, 97% accountability

- Stood up multi-service COVID-19 unit, reallocated 20 inpatient beds, bolstered capabilities 45

- Instructed 558-hour program with 156 joint staff to 6K students; awarded 126K college credits

- Sustained qualifications for 253 NREMT/270 basic nursing blocks of instruction, executed 145 written and performance exams

- Navigated training management software to document and assess 356K educational events for 50 classes annually

- Guided 756 students, taught 15 modules/over 1000 teaching hours, steered 12 Honor grad/59 Dean list

- Coordinated clinical scheduling through AHLTA/CHCS of preventative therapy, minor procedures/surgeries, laser treatments and phototherapies

- Managed provider and 3 walk-in clinic operations; created monthly schedule/templated; monitor biopsy results and relays to patient

- Prepared and assisted Dermatologist with minor procedures, RAST testing, excisions, suture/mole/wart removals and medication injections

- Oversaw 106 minor surgeries; ensured compliance & infection control protocols, 0% post-op infections

- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.

- Accomplished record screening, medical history, measured/recorded vital signs, ordered labs and x-rays, applied splints, assisted with minor procedures, administered medication/fluids documented patient data

- Booked/validated appointments, maintained/stocked exam rooms and equipment

- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.

- Overhauled Patient Care Medical Home team, identified/corrected templates, increased access to care 12%

- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.

- Lead technician; ran walk-in clinics for sore throat, coordinated B12/Depo-Provera injections

- Processed medical records requests from outside providers according to facility, state and federal law.

- Managed Papanicolaou program for 8 providers; verified/processed 260 specimens monthly, informed patients of normal results.

- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.

- Assisted with routine checks and diagnostic testing by collecting and processing specimens.

- Taught gynecological exam techniques to 21 medics, standardized gyn exams across 8 providers.

- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.