Results-focused Escrow Officer dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
26
26
years of professional experience
Work History
Homemaker
Self-employeed
Littleton, Colorado
07.2003 - Current
Completed dusting, washing dishes, laundry and vacuuming for patients.
Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Scheduled and accompanied client to medical appointments.
Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Kept accurate records of patients' care, condition and progress.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Obtained client medical history, medication information, symptoms and allergies.
Used wheelchairs and walking equipment to assist with patient ambulation in room, hallways and bathroom.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Escrow Closer
Title America
Denver, CO
08.2000 - 07.2003
Conducted closing processes with customers, realtors, lenders and attorneys.
Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
Verified legal documents for correct acknowledgments and legal and lien information.
Assisted customers and clients with closing-related questions.
Matched purchase orders with invoices and recorded necessary information.
Managed and responded to correspondence and inquiries from customers and vendors.
Entered figures using 10-key calculator to compute data quickly.
Researched titles and managed clearing process.
Marketed business to increase workload and revenue.
Coordinated and distributed disclosures, schedules and other closing documents.
Reviewed monthly reports for accuracy and submitted to management.
Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
Contacted appropriate agencies to complete searches, order records and obtain documents.
Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
Prepared closing disclosures, post-closing records and disbursements.
Checked accuracy and completeness of registration documents and rejected unacceptable packages.
Reported findings to attorneys and client representatives via oral and written documentation.
Used information gained during searches to produce and process title commitments and insurance policies.
Escrow Processor
North American Title Group
Denver, Colorado
04.1996 - 08.2000
Conducted closing processes with customers, realtors, lenders and attorneys.
Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
Verified legal documents for correct acknowledgments and legal and lien information.
Assisted customers and clients with closing-related questions.
Matched purchase orders with invoices and recorded necessary information.
Managed and responded to correspondence and inquiries from customers and vendors.
Supported management by processing invoices and documents with consistent on-time delivery.
Entered figures using 10-key calculator to compute data quickly.