Angel Padilla
Chicago,IL
Summary
Dynamic and dedicated server and bartender with extensive experience at Innjoy, excelling in high-volume multitasking and customer service. Proven ability to manage orders efficiently while ensuring compliance with food safety standards. Recognized for resolving customer complaints swiftly, enhancing overall dining experiences, and maintaining a vibrant atmosphere in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server and Bartender
Innjoy
Chicago, IL
02.2022 - 12.2025
- Provided excellent customer service in a fast-paced pub environment.
- Managed food and beverage orders efficiently for multiple tables.
- Maintained cleanliness and organization of dining areas and bar.
- Assisted in training new servers on menu items and procedures.
- Handled cash transactions accurately during busy shifts.
- Resolved customer complaints promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Security and Barback
Reggies Rock Club
Chicago, IL
11.2015 - 03.2020
- Ensured compliance with security protocols and regulations.
- Prioritized safety measures for the venue during concerts.
- Followed protocol during all concerts and events, including age restrictions, attire, and bag policies.
- Assisted with the bar back when needed.
- Ensured compliance with health and safety regulations in the bar environment.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items to all three bars during regular hours and high volume shows
Server and Bartender
Paddy Long's Beer And Bacon Pub
Chicago, IL
11.2015 - 11.2017
- Provided excellent customer service in a fast-paced dining environment.
- Responsible for being on call as a barback when needed.
- Supported drink preparation by retrieving ingredients and glassware efficiently.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Assisted in setting up the bar for service shift.
Cook and Barback
Swig
Chicago, IL
05.2014 - 11.2015
- Assisted with prep cook and line cook.
- Followed food safety guidelines to ensure quality and sanitation standards.
- Assisted bartenders by restocking supplies during busy shifts.
- Maintained cleanliness of bar area and equipment throughout service.
- Organized glassware and utensils for quick access during peak hours.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Server and Bartender
Kings County Tap
Chicago, IL
07.2012 - 09.2015
- Provided excellent customer service in a fast-paced environment.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Delivered drink orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responsible for serving parties of 40 or more people.
- assisted with batching cocktails and light prep work
Education
High School Diploma -
Lane Tech Highschool
Chicago06-2005
Some College (No Degree) - Business
University of Chicago
Chicago, ILSkills
- Greeting customers
- High volume multitasking
- Customer service
- Order management
- Cash handling
- POS operation
- Food safety compliance
- Venue security protocols
Timeline
Server and Bartender
Innjoy
02.2022 - 12.2025
Security and Barback
Reggies Rock Club
11.2015 - 03.2020
Server and Bartender
Paddy Long's Beer And Bacon Pub
11.2015 - 11.2017
Cook and Barback
Swig
05.2014 - 11.2015
Server and Bartender
Kings County Tap
07.2012 - 09.2015
High School Diploma -
Lane Tech Highschool
Some College (No Degree) - Business
University of Chicago