Innovative Marketing leader with 10+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Marketing Coordinator
MULE-HIDE PRODUCTS
09.2012 - Current
Coordinate and provide PR assets and support.
Coordinate nation wide product photo shoots as well as job sites for application and aerial photography/video.
Assist with creation of training videos, internal & external
Developed and implemented product launches while coordinating product labels, technical documents, sales tools, website content, training tools, sample labels, signage and awards.
Collaborate with sales team, technical department, customer service, legal team as well as our customers (800+ distribution stores & contractors) on marketing needs
Reporting on lead generation and ROI
Implement, maintain and create content for social media platforms including website maintenance to enhance customer experience and increase customer engagement.
Creating email blasts for internal and external customers.
Advertising; creation and placement of ads for print/online and working with major publications on job profiles
Managed annual marketing financial plan and expenses within budget allocation to maximize marketing ROI.
Coordination and creation of trade show & industry events.
Maintain relationships with new/current marketing and product vendors
Overseeing the Marketing Support Items: sourcing of promo items, samples and brochures, maintaining inventory levels and coordination of product samples to maintain consistent brand voice.
Proficient in Microsoft Excel & Word, Azure, SAGE 500, Adobe Creative Suite: Illustrator, InDesign & Photoshop, Constant Contact and Salesforce.
Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Bar Manager
MERRILL & HOUSTON'S STEAK JOINT
01.2009 - 09.2012
Maximized and developed 5 star customer service by training staff, overseeing operations, and resolving issues.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Closed out cash register and prepared cashier report at close of business.
Branch Manager
CO-STAFF CORPORATION
10.2007 - 11.2008
Performed business administration and financial tasks to guarantee five-star service for clients.
Establish business contacts and network through community events and activities
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Make regular inside/outside sales calls to develop and deepen business relationships
Perform drug tests, workers compensation claims, background checks, unemployment claims and weekly evaluations
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Recruit, hire, train, supervise, develop branch staff and staff
Generated financial and operational reports to assist management with business strategy.
Front of House Manager
CAFE BELWAH
04.2004 - 11.2008
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Develop procedure documentation and training materials.
Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
Lead and manage the F&B team in all aspects of the department and ensure service standards are followed
Conduct and manage employee evaluations.
Performed cash handling activities and secured nightly bank deposits.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.