Summary
Overview
Work History
Education
Skills
Phone
Technical Skills And Certifications
Previous Work And Volunteer History
Timeline
Generic
Lynette D. Donahue

Lynette D. Donahue

Dillon,USA

Summary

Event management professional with extensive experience at BCD Meetings & Events, specializing in project management and strategic sourcing. Demonstrated success in executing complex global meetings, ensuring compliance, and achieving significant cost savings. Proficient in Microsoft Office Suite and skilled in building strong client relationships to drive organizational success.

Overview

31
31
years of professional experience

Work History

Project Planning Lead and Meeting Manager

BCD Meetings & Events
Chicago, IL
02.2023 - Current
  • Integral part of pharmaceutical meeting team, a client facing role, and acts as the project planning lead and meeting manager on each program.
  • Project manages complex and small meetings from site selection, registration, menu planning and registration, while keeping the meeting on budget.
  • Works on lead team to plan ancillary meetings around large congresses, managing large staff onsite and coordination of all meetings.
  • Familiar with meeting locations in both US and International.
  • Collaborates with peers and vendors to ensure each event is executed flawlessly and compliantly.
  • Creates detailed timelines and budgets for each event; tracked progress against goals and objectives throughout the planning process.
  • Maintains accurate records of expenses associated with each event, prepared post-event reports outlining successes or areas requiring improvement.
  • Utilizes strong communication skills when liaising between multiple departments during the planning process: establishes clear expectations among staff members assigned to various tasks.
  • Manages all onsite logistics including registration desk setup, catering services, audio-visual support, room layout design.
  • Provides excellent customer service to guests by responding promptly to inquiries and resolving issues in a timely manner.
  • Ensures compliance

THE ANDRUS BOUTIQUE HOTEL
01.2020 - 01.2023
  • Worked Front Desk to assist customers with check in and suggestions for a memorable stay.
  • Assisted with Housekeeping responsibilities.
  • Assisted with Events and Marketing and working with Chamber to assist with activities and festivals to benefit the community and tourism for the hotel.
  • Utilized previous experience working with hotels to provide and implement successful procedures and experiences for customers.

Director Event Management / Senior Event Manager

CORPORATE TRAVEL MANAGEMENT/EVENT TRAVEL MANAGEMENT
01.2016 - 01.2020
  • Company Overview: (Previously APA/TMM)
  • Design, Plan and Manage all logistics for the execution of Corporate Global Meetings & Incentive Programs developing creative programs and executing within budget.
  • Fiscally accountable for all aspects of commercial meetings; site selection, contracts, budgets, cost savings/avoidance.
  • Strategic Sourcing, balancing cost containment, increasing leverage with suppliers, maximizing cost savings and mitigating company risk while creating client visibility of meetings volume and spend.
  • Interfacing and Strategizing with Executive Management, Vendor Relationship Management.
  • Meeting Company Objectives, Measuring ROI, Due Diligence and Compliance.
  • Management of travel automation and integration globally with duty of care, utilizing registration tool air integration.
  • Management of registration website builds, registration process and reporting.
  • (Previously APA/TMM)

Senior Program Manager/Account Executive

ALL PERFORMANCE ASSOCIATES/TRAVIZON MEETING MANAGEMENT
01.2010 - 01.2016
  • Design, Plan and Manage all logistics for the execution of Corporate Global Meetings & Incentive Programs developing creative programs and executing within budget.
  • Fiscally accountable for all aspects of commercial meetings; site selection, contracts, budgets, cost savings/avoidance.
  • Strategic Sourcing, balancing cost containment, increasing leverage with suppliers, maximizing cost savings and mitigating company risk while creating client visibility of meetings volume and spend.
  • Interfacing and Strategizing with Executive Management, Vendor Relationship Management.
  • Meeting Company Objectives, Measuring ROI, Due Diligence and Compliance.
  • Management of travel automation and integration globally with duty of care, utilizing registration tool air integration.
  • Management of registration website builds, registration process and reporting.

Event and Travel Manager

NEOPOST, INC. AND NEOPOST USA, INC.
Dillon, MT
01.2005 - 01.2009
  • Company Overview: (remote)
  • Planned and executed at least 15 incentive trips and meetings annually to include responsibility over location, venues, registration process, the air process, events, vendors, travel, on-site management of all logistics, including but not limited to incentive company arrangements if required, DMC arrangements, hotel arrangements, and management of staff.
  • Managed budgets and performed post event survey and result reporting.
  • Managed, organized and planned all company incentive trips and meetings.
  • Directed, managed and organized planning related to large company tradeshows. On-site booths with show attendance up to 40,000.
  • Planned annual calendars for all company tradeshow attendance and all events and incentive trips.
  • Teamed with Vice President to hire vendor and design new large booth for corporate tradeshows.
  • Maintained relationship and evaluation of vendors for large incentive trips, large and small booth needs.
  • Served as company liaison with contracted travel agency.
  • Submitted monthly report on all current and upcoming events, tradeshows and activities and evaluation of completed events and shows.
  • (remote)

Executive Assistant, to the President and CEO

NEOPOST, INC.
Hayward, CA
01.2001 - 01.2005
  • Managed daily executive operations and highly confidential information, including budget and expense tracking, processing monthly bills, calendars and managing correspondence.
  • Partnered with others in company to set business / company policies, resulting in leading team to write and initiate elevated customer complaint policy, including investigating each elevated complaint to drop level of recurrence to 24%.
  • Participated in strategy sessions determining new policies.
  • Performed periodic review of standing policies.
  • Actively participated in traveling team investigating employee satisfaction reporting findings and proposed solutions to executive team.
  • Planned meetings for events at trade shows, executive meetings, on and off-site meetings to include hotel and conference room booking, reserving meeting space, planning food and beverages, planning and executing events, travel arrangements, hosting event and managing invoices due.
  • Planned all aspects of high profile visits, to include agendas, presentations, meeting logistics and all aspects of reception or dinner.
  • Served as Travel Manager and managed a $2.3M travel budget and reported budgetary items to CFO.
  • Managed communications and coordinated calendars for President with all Vice Presidents.

Executive Assistant / Meeting Planner, Logistics Division

NEOPOST, INC.
Hayward, CA
01.1999 - 01.2001
  • Provided administrative support for Executive Vice President of the Logistics Division and the Vice President of Sales for the Logistics Division.
  • Performed all administrative duties in the building, to include managing all incoming and outgoing correspondence, completing necessary forms and confidential information and ordering of all supplies within budget.
  • Planned the logistics of all trainings, to include travel, negotiating with hotels to set up multiple trainings and working with vendors to design and arrange for all training materials.
  • Planned and executed all division events to include meetings, holiday events, charity drives.
  • Worked with high level customers to resolve any issues.

Administrative Assistant

BARNETT & ASSOCIATES
South Lake Tahoe, CA
01.1998 - 01.1999
  • Provided administrative support to president of the company along with the team of accountants.
  • Handled accounts payable utilizing QuickBooks.
  • Transcribed billable hours of staff.
  • Performed light bookkeeping functions.
  • Arranged travel and accommodations.
  • Assisted with income tax returns.

Marketing Programs Coordinator

NEOPOST, INC.
Hayward, CA
01.1994 - 01.1997
  • Coordinated and assisted in the administration, planning and implementation of marketing communications projects in the area of advertising and lead generation.
  • Monitored budget for all branch marketing funds.
  • Performed all logistics and scheduling of trade shows.
  • Planned and executed all travel and activities of incentive trips for sales force.
  • Assisted in the creation, planning and implementation of promotional programs.
  • Assisted in the planning of President’s Conference.

Education

Business Management -

California State Universities Hayward and Chico

Skills

  • Microsoft Office Suite
  • Word processing
  • Presentation design
  • Spreadsheet management
  • Project management software
  • Database management
  • Customer relationship management
  • Accounting software
  • SaaS applications

Phone

cell, 4066602019

Technical Skills And Certifications

  • Very proficient in Microsoft Office: Word, PowerPoint, Excel, Project 2007
  • Oracle, aceCRM, QuickBooks
  • Certified in advanced training passport for all computer courses at CompUSA
  • Advanced training and usage of multiple SaaS software platforms
  • Certified Incentive Specialist, CIS

Previous Work And Volunteer History

  • Member of Client Advisory Board Member for GDP
  • Years of work in retail and restaurants to include server, bartender, restaurant manager
  • Police Explorer Scout/Cadet and Records and Evidence Clerk
  • Volunteer hours at Convalescence Hospital

Timeline

Project Planning Lead and Meeting Manager

BCD Meetings & Events
02.2023 - Current

THE ANDRUS BOUTIQUE HOTEL
01.2020 - 01.2023

Director Event Management / Senior Event Manager

CORPORATE TRAVEL MANAGEMENT/EVENT TRAVEL MANAGEMENT
01.2016 - 01.2020

Senior Program Manager/Account Executive

ALL PERFORMANCE ASSOCIATES/TRAVIZON MEETING MANAGEMENT
01.2010 - 01.2016

Event and Travel Manager

NEOPOST, INC. AND NEOPOST USA, INC.
01.2005 - 01.2009

Executive Assistant, to the President and CEO

NEOPOST, INC.
01.2001 - 01.2005

Executive Assistant / Meeting Planner, Logistics Division

NEOPOST, INC.
01.1999 - 01.2001

Administrative Assistant

BARNETT & ASSOCIATES
01.1998 - 01.1999

Marketing Programs Coordinator

NEOPOST, INC.
01.1994 - 01.1997

Business Management -

California State Universities Hayward and Chico

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