Lynette Eckert
CHANNAHON
Summary
Results-driven Receiving Clerical 3 with 19 years of expertise in logistics and team leadership. Skilled in Microsoft Word and Excel, with a strong focus on improving supply chain efficiency and client satisfaction. Proven ability to implement innovative logistics strategies and coordinate teams effectively.
Overview
20
20
years of professional experience
Work History
CO-OWNER
JTL Adventures
01.2020 - Current
- Co-manage team, enhance operations, boost customer satisfaction, maintain compliance.
- Lead team, streamline processes, improve client retention, increase brand visibility.
- Oversee payroll, coordinate maintenance, optimize efficiency, ensure seamless operations.
- Analyze feedback, refine services, enhance customer experience, support informed decisions.
- Develop marketing strategies, expand audience reach, sustain peak performance, foster collaboration.
- Analyzed customer feedback to refine service offerings, resulting in marked gains in client retention and repeat business.
- Developed and implemented new marketing strategies on social media, increasing brand visibility and attracting a broader audience.
- Fostered a positive team culture, enhancing collaboration and boosting employee morale within a cohesive work environment.
- Fostered a positive team culture, enhancing collaboration and boosting employee morale within a cohesive work environment.
- Implemented streamlined operational processes, driving noticeable improvements in efficiency and customer satisfaction.
- Analyzed market feedback to inform service adjustments, leading to substantial growth in client retention and engagement.
RECEIVING CLERICAL 3
IG Design Group
01.2009 - Current
- Enhanced client satisfaction by overseeing logistics for timely deliveries.
- Strengthened customer relationships by collaborating with sales to finalize orders.
- Improved team performance through mentoring, ensuring smooth operations in supervisor's absence.
- Ensured compliance and timely delivery by preparing international shipping documents.
- Boosted order accuracy and delivery timelines by streamlining inventory processes.
- Reduced logistics discrepancies by analyzing shipping metrics and implementing strategies.
KEY HOLDER
Dollar General
01.2024 - 07.2025
- Boosted customer satisfaction by managing efficient store operations.
- Improved store readiness through effective delivery organization and reduced delays.
- Increased customer loyalty by swiftly resolving issues and enhancing service experience.
- Fostered a cohesive team by training new staff, elevating service quality.
- Optimized product placement using sales trend analysis, driving revenue growth.
- Enhanced employee morale by promoting a positive team culture and collaboration.
SWING MANAGER
Carniago Enterprises McDonalds
09.2008 - 01.2010
- Boosted service efficiency by optimizing shift schedules for peak hours.
- Maintained a secure, clean dining environment through strict safety compliance.
- Enhanced service quality by leading regular team meetings for feedback discussions.
- Improved team dynamics by mentoring new employees and fostering collaboration.
- Reduced waste and ensured profitability through effective inventory tracking implementation.
- Increased customer satisfaction by developing a feedback loop for service improvements.
SECURITY SUPERVISOR
G4S Security Solutions
01.2006 - 09.2008
- Achieved zero incidents by leading security team at oil plant.
- Enhanced operational efficiency through streamlined management and client communication.
- Enabled quicker responses to breaches by implementing new reporting system.
- Increased accuracy and client satisfaction by managing billing and orders.
- Strengthened security response by fostering law enforcement partnerships.
- Mitigated risks through thorough security audits and proactive measure implementation.
Education
Associate in Business Management -
Ashworth University Online
Bachelors in Business Management - undefined
Kaplan University
Diploma - undefined
Romeoville High School
Romeoville, IL01.1999
Skills
- Microsoft Word (Skillful)
- Microsoft Excel (Skillful)
- Multi-tasking (Experienced)
- Work without supervision (Expert)
- AS400
- JDE
Timeline
KEY HOLDER
Dollar General
01.2024 - 07.2025
CO-OWNER
JTL Adventures
01.2020 - Current
RECEIVING CLERICAL 3
IG Design Group
01.2009 - Current
SWING MANAGER
Carniago Enterprises McDonalds
09.2008 - 01.2010
SECURITY SUPERVISOR
G4S Security Solutions
01.2006 - 09.2008
Bachelors in Business Management - undefined
Kaplan University
Diploma - undefined
Romeoville High School
Associate in Business Management -
Ashworth University Online