LYNETTE GIANNOTTI
Lafayette,CA
Summary
Current Training Coordinator. versatile, reliable and efficient with fifteen years’ experience supporting managers and executives in high paced environments. Diversified skills include client relations, human resources, recruiting, project management, and administrative support. Excellent phone and digital communication A self-motivated fast-thinker with a strong work ethic that values innovative solutions to further the success and profitability of growing companies. Committed to finding innovative solutions to achieve business goals. Highlighted Skills Detail-Oriented Planning & Organizing Analysis & Sound Judgment High Level of Discretion Flexible & Adaptable Credible & Trustworthy Confidentiality Results Oriented SAP, SharePoint, Synergy, CHRIS/LSO, Cornerstone nd other various LMS systems Qualified Training Coordinator with Twrenty years of Administrative experience. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation.
Overview
12
12
years of professional experience
Work History
Training Coordinator
Corning
Milpitas, CA
12.2019 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Gathered data about course success and participant experiences to help with future course planning.
- Planned and conducted 300 customer trainings per calendar, with emphasis on wireless.
- Assessed skill gaps for our customers, helped developed training courses to meet identified needs.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
- Planned and deployed training programs and activities.
- Assisted with support functions such as budgeting and technology coordination.
Quality Specialist I, Program Coordinator
Roche Diagnostics, Toyota
Livermore, CA
01.2019 - 11.2019
- Primary function assisted in Global wide migration from CHRIS/LSO to Cornerstone LMS system, approximately 300,000 transactions.
- Support the administrative needs of the entire Sequencing Training Dept.
- Function company-wide.
- Generates training compliance reports (weekly, monthly and biannually) and prepares training metrics report to be review by Senior Management and Global Compliance officers.
- Assist in the implementation of process improvement projects,.
- Creating, modify and retiring courses in LMS.
- Arrange logistics for training sessions, including room reservations, set-up, ordering food, sign in sheets, and carried out necessary tasks to ensure successful learning events Training and Full Maintenance, Material Handling Northern California.
Training Coordinator
Toyota Materials Handling
Livermore, California
10.2017 - 01.2019
- Within 9 mos. of hiring, increased Training Sales 25%.
- Supported the administrative needs of the Training Dept.
- Coordinated on-site, distance learning class schedules, and external class attendance for participants.
- Tracks completions, ensures course enrollment is maximized for each training class.
- Arranged logistics for training sessions, including room reservations, set-up, ordering food, sign in sheets, and carried out necessary tasks to ensure successful learning events.
- Processes and responds to internal and external emails, including general education-related inquiries, with tact and in a professional manner.
- Ordered, maintained inventories, and prepared various training materials and supplies for the department training programs.
- Addressed and resolves minor training-related issues with limited supervision.
- Supports the set-up, clean up, and advertisement of the company-wide training sessions and other Education-related activities, priorities, manage multiple tasks, special projects, and training initiatives.
- Convey training notifications to participants, informing them about the training demands and other important aspects of the program.
- Works closely with Sales Operations and Accounting to ensure correct revenue recognition and forecasting.
- Coordinate with marketing teams to ensure program offerings are on the website and accurately depicted.
- Full Maintenance.
- Prepared all Full Maintenance documentation for new equipment.
- Monitored deliveries, weekly open FM reports and Gross Profit reporting.
- Review 30, 60, and 90 statuses on leases, reviewed with management on status changes, including lease returns.
- Reviewed, and verified weekly, and monthly commission’s reports and billing., to Director of IT Procurement, 10 sourcing directors and managers.
- Evaluated, assessed, and set-up identification, equipment, workstations, IT access, additional security clearance for 150 employees; which helped to orient and welcome new employees, and further established guidelines for acclimating and accommodating future employees.
- Coordinated full logistics for 75 Kaiser Management IT and Procurement employees from 17 throughout Northern California to One (1) New site with less than 4 hours of down time.
- Gathered data about course success and participant experiences to help with future course planning.
Learning Development Specialist
Pacific Gas & Electric Company (PG&E) Training Academy
San Ramon, CA
06.2016 - 08.2017
- Managed Equipment and Gas courses for all of California Regions, scheduling 22 different instructors, 144 different courses within the guidelines established by PG&E.
- Reviewed with Curriculum Development Departments on constant changing initiatives, communication these complex changes with trainers and vendors on material changes.
- Ensured requirements and documentation met business and regulatory requirements.
- Defined measures of effectiveness for appropriate trainings.
- Distributed course catalogs, process registration, and answer routine inquiries regarding courses and schedules.
- Scheduled the appropriate classroom, and prepares the physical setup, including any audio visual equipment.
- Supported Train the Trainer approach to prepare Client Training Specialist team for field implementation.
- Assisted in developing and maintaining training metrics to drive performance improvements.
- Supported team in the collecting of information for training key performance indicators (KPI's).
- Gathered metrics data analysis to support continuous improvement.
- Contracted with outside groups as appropriate and maintain information in a current state.
- Troubleshoot processes and procedures resulting from training that is not effective.
- Maintained 12 scheduling calendars.
Personal and Executive Administrative Assistant and Office Manager
Oakwood Worldwide
Hayward, CA
01.2014 - 01.2016
- Primary executive support for the Northern California District Manager, and two Assistant District Managers.
- Accounting Assistant for Regional & Housing Acquisition Managers, and the Regional Human Resources Manager.
- Office Manager as well as onsite IT resource.
- Expense management and reconciliation; manage purchase orders and procurement process.
- Investigate, verify, and audit property ledgers, process and sign leases, renewals.
- Process daily rental transfers, and process accounts payable.
- Prepare annual budgets and comparative reports to gauge yearly expenditures and incomes for each division.
- Meeting planning and logistics for executive staff.
- Provide leadership for junior administrative staff.
- Acting Project Manager for special projects.
- Orchestrate meetings and events including audio visual, catering, attendee and other meeting requirements.
- Guest satisfaction liaison.
- Publish customer surveys for high profile clients for data analysis.
Executive Foundation Secretary
American Baptist Homes of the West – Foundation
San Ramon, CA
01.2011 - 01.2012
- Non-Profit 501(c) (3).
- Managed the Foundation bank accounts in excess of $1 million, including preparing daily deposits, special projects and budgets.
- Designed and launched an Ecommerce page strengthening the donation process, and increasing donations by 10% within the first 6 months.
- Implemented and utilized 2 Charitable Gift donation software programs.
- Prepared Board meetings, Board development, and Board Membership Committee materials.
- As event coordinator for the 16th Annual Golf tournament, created an interactive link which increased donations and surpassing projected net profits by 25 percent.
- Administered the yearly publication of the Foundation Annual Report.
Executive Administrative Assistant
Public Health Institute
Oakland, CA
01.2008 - 01.2010
- Non-Profit 501(c) (3).
- Supported the Chief Operations Officer and the Senior Director of Operations in facilitating improvements to enhance culture and established the Public Health Institute as one of the Top 50 non-profit organizations as "Best Place to Work".
- Supervised 35 corporate office leases and 22 equipment leases.
- Prepared bank deposits, and monitored all corporate credit cards, merchant bank and PayPal programs daily.
- Arranged and managed detailed travel schedules and busy executive calendars.
- Organized meetings and provided scheduling notices, prepared highly confidential executive reports, presentations and correspondences.
- Administered expense reports for the Operations, IT and for several other departments.
Senior Administrative Assistant IV
Kaiser Foundation Health Plan, Inc
Pleasanton, CA
01.2006 - 01.2008
Education
Microsoft 2013 Suite Certificate Program -
Castro Valley Adult School
Associates Degree - Inter Disciplinary Studies, Letters and Science
Hayward Adult School
Medical Assistant Front Office Certificate - undefined
Chabot College
Skills
Survey Management
Attention to Detail
Course Optimization
Orientation and Onboarding
Virtual Learning Management
Class Scheduling
Budget Administration
Creative Solution Development
Assignment Delegation
Course Materials Development
Training Program Design
Instructor Selection
Program Monitoring and Tracking
Strategic Planning
Resource Coordination
Work Coordination
Data Entry
Compliance Training
Video Conferencing
Documentation and Recordkeeping
Courseware Development
Problem Solving
Decision Making
Microsoft Office
Database Management
Timeline
Training Coordinator
Corning
12.2019 - Current
Quality Specialist I, Program Coordinator
Roche Diagnostics, Toyota
01.2019 - 11.2019
Training Coordinator
Toyota Materials Handling
10.2017 - 01.2019
Learning Development Specialist
Pacific Gas & Electric Company (PG&E) Training Academy
06.2016 - 08.2017
Personal and Executive Administrative Assistant and Office Manager
Oakwood Worldwide
01.2014 - 01.2016
Executive Foundation Secretary
American Baptist Homes of the West – Foundation
01.2011 - 01.2012
Executive Administrative Assistant
Public Health Institute
01.2008 - 01.2010
Senior Administrative Assistant IV
Kaiser Foundation Health Plan, Inc
01.2006 - 01.2008
Medical Assistant Front Office Certificate - undefined
Chabot College
Associates Degree - Inter Disciplinary Studies, Letters and Science
Hayward Adult School
Microsoft 2013 Suite Certificate Program -
Castro Valley Adult School