Lynette Hernandez
Lake Elsinore,CA
Summary
Proven Sales Representative at Boost Mobile, adept in customer relationship building and strategic planning, increased profits through effective sales strategies and presentations. Skilled in teamwork and collaboration, consistently delivered exceptional customer engagement and satisfaction, enhancing loyalty and retention.
Overview
3
3
years of professional experience
Work History
Sales Representative
Boost Mobile
1788 University Ave #110, Riverside, CA 92507
09.2023 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Front Line Crew Member
The Habit Burger
Inside GCU, Phoenix AZ
09.2022 - 12.2022
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Crew Member
Carls Jr.
3370 La Sierra Ave, Riverside, CA 92503
03.2021 - 07.2021
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Science - Nursing
Riverside City College
Riverside, CA05.2027
High School Diploma -
La Sierra High School
Riverside, CA05.2022
Skills
- Customer Relationship Building
- Sales closing
- Product and service knowledge
- Strategic Planning
- Strategy Development
- Sales Presentations
- Negotiation Tactics
- Customer Retention
- Health Code Compliance
- Customer Engagement
- Inventory Restocking
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Boost Mobile
09.2023 - Current
Front Line Crew Member
The Habit Burger
09.2022 - 12.2022
Crew Member
Carls Jr.
03.2021 - 07.2021
Bachelor of Science - Nursing
Riverside City College
High School Diploma -
La Sierra High School