Motivated professional seeking to add value to your organization through great collaboration, interpersonal and multitasking abilities. Desiring a rewarding position that involves making a difference in my community and surrounding areas.
Overview
15
15
years of professional experience
Work History
Business Owner/Operator
Swann School Of Protocol
01.2019 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Kept all building areas and equipment functional and well-organized to promote business performance.
Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Prepared annual budgets with controls to prevent overages.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Teacher
Jacksonville Classical Academy
07.2023 - 09.2023
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
PM Secretary /Marketing Manager
Thornton Family Trust, TTEE
01.2019 - 11.2020
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Introduced prospective tenants to types of units available and performed tours of premises.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Conducted regular inspections of both interior and exterior of properties for damage.
Created engaging brochures and flyers to use for promotional materials and distribution.
Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
Created and managed marketing budgets to monitor expenditures, control costs and increase ROI.
Executive Assistant
Living Faith Christian Center
01.2013 - 08.2019
Spearheaded training and development programs for new employees
Revised and maintained master calendar to coordinate meetings across multiple time zones
Prepared and edited correspondence, communications, presentations and other documents
Managed and tracked expenses to meet company budget requirements
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Escrow Officer Assistant
Chicago Tile
01.2016 - 01.2019
Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Followed-up on status of releases, policies, and return of recorded documents.
Forwarded title clearing documentation to title officer for approval.
Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
Examined purchase and sale agreement for potential items of concern and addressed immediately.
Communicated requirements and title exception information to clients.
Prepared and delivered projected HUD-1 settlement statements to lender upon request.
Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
Checked signatures and legal descriptions for accuracy and integrity.
Developed and maintained relationships with customers, lenders and other third parties.
Escrow Transaction Coordinator
Old Republic
01.2015 - 01.2016
Complied with established internal controls and policies.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Conducted financial due diligence on potential investments and acquisitions.
Bookkeeping Administrative Assistant
LEAPS
05.2012 - 04.2015
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Corrected discrepancies in financial records for balanced books.
Reconciled bank statements and credit card accounts for accuracy and completeness.
Validated and recorded invoices and resolved discrepancies with vendors.
Maintained inventory of office supplies and placed orders.
Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
Presented monthly, quarterly and annual statements to support financial planning.
Prepared documentation for travel reimbursement and corporate credit card expenses.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Bookkeeping Clerk
Smarter Charter
06.2008 - 03.2012
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Used accounting software to prepare weekly and monthly financial reports.
Education
BA - Human Services
Grace Bible College
Real Estate License - Property Management
Rockwell Institute
Bellevue, WA
01.2005
Skills
Children and Youth Development
Balanced Work Ethic
Leadership and People Development
Administrative Support
Bookkeeping Procedures
Microsoft Office
Corporate Communications
Community Engagement
Timeline
Teacher
Jacksonville Classical Academy
07.2023 - 09.2023
PM Secretary /Marketing Manager
Thornton Family Trust, TTEE
01.2019 - 11.2020
Business Owner/Operator
Swann School Of Protocol
01.2019 - Current
Escrow Officer Assistant
Chicago Tile
01.2016 - 01.2019
Escrow Transaction Coordinator
Old Republic
01.2015 - 01.2016
Executive Assistant
Living Faith Christian Center
01.2013 - 08.2019
Bookkeeping Administrative Assistant
LEAPS
05.2012 - 04.2015
Bookkeeping Clerk
Smarter Charter
06.2008 - 03.2012
BA - Human Services
Grace Bible College
Real Estate License - Property Management
Rockwell Institute
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