LYNETTE LINDSEY
COLUMBUS,OH
Summary
- A highly effective, results-oriented, strategic leader with over 30 years of progressive leadership experience in a large, complex and dynamic higher education environment
- Expertise in the administration of data-informed, application and admissions activities that impact enrollment
- Demonstrated leadership of diverse admissions teams. Proven ability to lead teams that achieve operational excellence through innovative, student-centered and results-focused strategies
- Demonstrated expertise in the implementation of technology-based changes with organization-wide impact on operational efficiency, service delivery and enrollment outcomes
- Expertise in state and federal policies that govern higher education application and admission policies and procedures
- Effective at building and maintaining strategic partnerships with internal and external stakeholders that influence enrollment goals and outcomes
- Quality-focused principal consultant successful at managing customer expectations and delivering exceptional results built on extensive knowledge of the higher education industry
Overview
30
30
years of professional experience
Work History
PRINCIPAL CONSULTANT AND CHIEF OPERATIONS OFFICER
LINDSEY ADMISSIONS CONSULTING, LLC
06.2023 - Current
- Principal consultant and chief operations officer, providing college/career counseling services and educational consulting for diverse clientele
- Provide expert guidance to successfully lead students, families and organizations through the college application, admission, selection, and post-selection processes
- Analyze student academic data to drive action and support planning
- Develop/lead presentations and create instructional materials on college admissions, student financial aid, and alternative education and career pathways
- Initiate and conduct individual and group client meetings to set expectations, develop strategies for success, create timelines and monitor on-going progress toward agreed-upon goals
- Develop contracts and other business support documents to ensure compliance with state, local, and federal LLC laws
- Develop marketing materials and maintain website and social media content
- Maintain current and relevant knowledge of college admissions and enrollment industry activities/practices through social media, educational publications and professional associations
EXECUTIVE SEARCH CONSULTANT
SPELMAN JOHNSON EXECUTIVE CONSULTING
08.2021 - 06.2022
- Led concurrent leadership searches in the higher education industry
- Traveled to colleges and universities throughout the United States, and led sessions with university leadership, faculty, staff students and other university stakeholders to determine position expectations
- Conducted virtual and face-to-face meetings with candidates before client interviews to build rapport, answer questions and prepare to make decision
- Used consultative selling skills and probing questions to uncover candidate motivation and needs.
- Presented qualified candidates to clients by writing compelling cover letters and submitting with required information
- Formulated sourcing campaigns in collaboration with leader and sourcing team to attract candidates.
- Screened interested candidates according to position and client parameters to evaluate qualification for position, interest level, readiness to relocate and community fit
- Operated and maintained applicant tracking and candidate management systems
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Completed documentation for human resources operational requirements and compliance
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Reviewed job descriptions and qualifications to determine applicant requirements
- Conducted client sessions on implicit bias, applicant scoring rubrics and search committee responsibilities
- Composed all applicant search documents including job descriptions, job postings and other search documents
DIRECTOR OF UNDERGRADUATE ADMISSIONS OPERATIONS
THE OHIO STATE UNIVERSITY
07.2002 - 07.2021
- Directed all aspects of undergraduate admissions operations, including application processing, credentials evaluation, document management, scholarship awarding and the transfer holistic review process; while enacting strategic adjustments to meet enrollment goals
- Directed the timely processing of over 70,000 domestic and international undergraduate applications for 30+ undergraduate applicant populations for all six Ohio State campuses
- Managed associate director leadership team and provided unit leadership for 50+ staff and student employees
- Directed budget for staffing, operating expenses and all related resource planning and budget activities
- Served on the Undergraduate Admissions Executive Leadership and Strategic Enrollment Planning teams, charged with collaboratively developing and implementing strategic recruitment, admission and enrollment initiatives to meet the university's enrollment goals
- Directed the admissions review and selection process for transfer applicants, including application reader training and the admissions recommendation process
- Provided oversight to the application review and selection process for special populations (e.g., student-athletes, Office of Diversity and Inclusion's Young Scholars Program, and other special programs)
- Led the application review and selection process for cases presented to the Faculty Committee on Admission
- Oversight for compliance and adherence to university, state and federal application and admissions policies and processes
- Developed and maintained strategic partnerships with other units/leaders on the Columbus campus and Ohio State's five regional campuses; served as chief Admissions Office liaison to Student Athlete Support Services Office, Office of University Compliance and the Faculty Committee on Admissions
- Developed and maintained on-going partnerships with secondary school and higher education organizations on the local, state and national level
- Counseled prospect and current applicants on admissions policies and processes
SENIOR ASSISTANT DIRECTOR - ACCESS AND DIVERSITY INITIATIVES
THE OHIO STATE UNIVERSITY
01.2000 - 01.2002
- Collaborated with senior leaders to develop and implement strategic, access and diversity recruitment initiatives for undergraduate populations
- Created and maintained a strategic network of university partners to assist with key activities at various stages of the admissions funnel
- Analyzed data using Empowering Market Analysis (EMA) and collaborated with campus partners to develop data-informed recruitment and programming strategies
- Defined clear targets and objectives and communicated to other stakeholders
- Worked with university partners to develop target market strategies to effectively recruit diverse populations
- Represented Ohio State at local, state and national recruitment and yield events
- Assisted with the creation of communication flows, brochures and other marketing materials to create effective recruitment messaging
- Planned and oversaw recruitment and yield events
- Managed on and off campus events and served as on-site coordinator
- Managed recruitment budget, vendor services and facilities contracts
- Developed detailed plans based on broad guidance and direction.
ASSISTANT DIRECTOR
THE OHIO STATE UNIVERSITY
01.1995 - 01.2000
- Led daily admissions counseling activities for transfer admissions counseling staff
- Defined clear targets and objectives and communicated to other team members
- Developed detailed plans based on broad guidance and direction
- Collaborated with the Admissions Systems team to develop data-informed strategies throughout the admissions funnel to recruit, admit and enroll targeted undergraduate transfer populations
- Counseled prospective domestic and international freshman and transfer applicants
- Represented Ohio State at high school visits, college fairs, campus change programs, community college programs and other recruitment and yield events
- Developed partnerships with academic units, Ohio State regional campus and community college partners to create effective on and off campus visit programs designed to maximize opportunities for in-person student engagement
- Directed admissions counseling activities focused on the implementation of the Ohio community colleges transfer articulation agreements
- Served as the transfer admissions liaison for Ohio State's academic advising communities on all six Ohio State campuses
- Managed the admissions review process for undergraduate transfer applicants and other populations
- Led the transfer application review process; developed transfer review training modules and trained application readers
- Analyzed reports to ensure the review process aligned with meeting university enrollment goals
- Prepared and presented applications to the Faculty Committee on Admissions
- Participated in the on-going review of transfer admissions policies to ensure compliance with state, local and federal policies
- Initiated and maintained strategic partnerships with internal and external constituents
- Served as primary community college liaison for admission and transfer articulation policies
- Developed training materials and presentations for Ohio State staff to highlight new and updated transfer credit policies
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Master of Labor and Human Resources -
The Ohio State University
Columbus, OHBachelor of Arts - English
West Liberty University
West Liberty, WVSkills
- College admissions industry expert
- Skilled relationship builder and collaborator
- Experienced program manager
- Solutions-focused problem solver
- Strategic thinker
- Self starter
Affiliations
- National Association of College Admission Counselors
- Ohio Association of College Admission Counselors
- American Association of Collegiate Registrars and Admissions Officers
- Human Resources Association of Central Ohio (HRACO)
Honors Awards Appointments
- Appointed to The Ohio State University President's Staff Advisory Committee, (Vice-Chair, Compensation and Benefits committee)
- Appointed to The Ohio State University President's Culture Transformation Leadership Committee
- Received The Ohio State University's Office of Diversity and Inclusion's Honors Award
- Selected to participate in the Leadership Columbus Signature Program for executive leadership
- Appointed to the application advisory board for the Common Application
Professional Highlights
- Successfully managed a 50% increase in freshman applications six consecutive years, while continuously meeting or exceeding business objectives through operational excellence
- Key leader and business partner for the implementation of several technology and business process re-engineering initiatives (e.g., paperless processing, PeopleSoft, Docfinity, OnBase, the Common Application, the Coalition for College
- Significant leadership role in the successful implementation of Ohio State's initial undergraduate transfer student initiatives for outreach and recruitment, competitive admission and state-wide community college transfer and articulation agreements
- Appointed inaugural senior assistant director for access and diversity initiatives and led recruitment and yield activities that resulted in positive enrollment outcomes for diverse populations
- Business entrepreneur/owner increasing college admission and financial awareness awareness for educationally underserved populations
Timeline
PRINCIPAL CONSULTANT AND CHIEF OPERATIONS OFFICER
LINDSEY ADMISSIONS CONSULTING, LLC
06.2023 - Current
EXECUTIVE SEARCH CONSULTANT
SPELMAN JOHNSON EXECUTIVE CONSULTING
08.2021 - 06.2022
DIRECTOR OF UNDERGRADUATE ADMISSIONS OPERATIONS
THE OHIO STATE UNIVERSITY
07.2002 - 07.2021
SENIOR ASSISTANT DIRECTOR - ACCESS AND DIVERSITY INITIATIVES
THE OHIO STATE UNIVERSITY
01.2000 - 01.2002
ASSISTANT DIRECTOR
THE OHIO STATE UNIVERSITY
01.1995 - 01.2000
Master of Labor and Human Resources -
The Ohio State University
Bachelor of Arts - English
West Liberty University
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