Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lynette Lucas

180-15 144th Ave Jamaica

Summary

Master of Social Work (MSW) candidate at Capella University (expected December 2026) with 7 years of experience in the social services field, specializing in working with individuals with disabilities. Skilled in managing diverse caseloads, developing individualized support plans, and fostering strong, trusting client relationships. Experienced in collaborating with families, service providers, and community organizations to build effective networks of care. Proficient in program evaluation, documentation, and mentoring staff to ensure safety, professionalism, and continuous learning. Dedicated to promoting positive change and delivering the highest standards of client-centered care.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Work Intern

New York Junior Tennis & Learning
09.2025 - Current

Provide individual and group support to youth and families in enrichment and educational programs.

- Conduct psychosocial assessments to identify student needs related to academic, social-emotional, and family challenges.

- Collaborate with school staff, parents, and community stakeholders to design interventions fostering resilience and positive youth development.

- Assist in facilitating workshops on coping skills, conflict resolution, and self-advocacy.

- Maintain confidential documentation and support program evaluation efforts.

Case Manager / Senior Job Coach

Goodwill Industries of Greater NY & NJ
03.2020 - Current

- Manage a caseload of 15–20 clients, creating and implementing personalized action plans to advance employment readiness and foster independence.
- Deliver transformative onsite job coaching and facilitate job search workshops, improving client placement rates.
- Collaborate with local businesses and community organizations to align hiring initiatives with client strengths.
- Lead and mentor a worksite team of six, cultivating a secure and high-performing environment.

-Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.

-Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
-Maintain meticulous documentation to ensure professionalism and regulatory compliance.

DVE Intake Specialist

Goodwill Industries of Greater NY & NJ
04.2019 - 03.2020

-Answered phone calls and provided new clients with required paperwork to initiate service.

-Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.

-Completed intake assessment forms and filed clients' charts.

-Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.

- Conducted comprehensive assessments including vocational and standardized testing.

- Delivered individual and group career counseling to support workplace readiness and integration.

- Leveraged program evaluation techniques to refine service delivery and strengthen collaboration.

Education

Master of Science - Social Work

Master of Social Work (MSW)
Minneapolis, MN
12-2026

Bachelor of Science - Technology Studies

Farmingdale State College
Farmingdale, NY
05-2011

Skills

  • Problem-solving
  • Case management
  • Active listening
  • Organization and multitasking
  • Case documentation
  • Documentation and reporting
  • Client advocacy
  • Clear communication
  • Empathy and compassion
  • Written and verbal communication
  • Attention to detail
  • Ethical judgment

Certification


- National Society of Leadership and Success (NSLS), 2025–Present
- Phi Alpha Honor Society, Phi Tau Chapter, inducted June 2025

Timeline

Social Work Intern

New York Junior Tennis & Learning
09.2025 - Current

Case Manager / Senior Job Coach

Goodwill Industries of Greater NY & NJ
03.2020 - Current

DVE Intake Specialist

Goodwill Industries of Greater NY & NJ
04.2019 - 03.2020

Master of Science - Social Work

Master of Social Work (MSW)

Bachelor of Science - Technology Studies

Farmingdale State College