Lynette McGiveron

Network Administrator

Western Regional Off Track Betting Corporation

8315 Park Road, Batavia, NY 14020

01.1990 - Current

Performed day-to-day LAN and WAN administration, maintenance, and support.
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Facilitated seamless migrations to new platforms with thorough planning, testing, and execution of data transfers.
Ensured compliance with industry regulations by keeping abreast of current trends and implementing necessary changes to network infrastructure.
Elevated employee productivity by ensuring reliable connectivity and performance of wireless networks.
Developed and executed comprehensive backup strategy, ensuring data integrity and availability.
Enhanced network security by implementing and maintaining robust firewall and intrusion detection systems.
Simplified IT support by developing centralized helpdesk system for tracking and resolving network issues.
Monitored networks and network devices to resolve technical problems quickly.
Identified and immediately resolved issues with network devices.
Assisted IT staff on troubleshooting issues and closing calls.
Improved network efficiency by implementing and managing system updates and patches.
Monitored system performance and responded to alerts.
Maintained network hardware and software and monitored network to support network availability to end users.
Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
Reduced downtime with proactive identification and resolution of IT issues.
Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.
Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
Managed computer operation scheduling, backup, storage and retrieval functions.
Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
Designed scalable network architecture that allowed for seamless integration of new technologies as the company grew.
Implemented network security measures to minimize data loss.
Maintained applications to keep software current with necessary software updates and upgrades.
Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Authored documentation for system configuration and troubleshooting.
Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards.
Implemented cost-saving measures without compromising network performance or security by optimizing resource allocation across various departments.
Managed vendor relationships to negotiate favorable contracts for hardware procurement while maintaining budgetary requirements.
Strengthened team collaboration, leading training sessions on best practices for network security and management.
Reduced system downtime, proactively monitoring network performance and addressing issues before they escalated.
Ensured compliance with industry standards by maintaining up-to-date documentation of network configurations and changes.
Fostered culture of continuous improvement, staying abreast of emerging technologies and integrating them into network infrastructure when beneficial.
Optimized resource allocation, carefully managing network budget to maximize ROI on technology investments.
Contributed to strategic planning, advising senior management on technology trends and network infrastructure needs.
Facilitated employee access to critical applications by setting up and managing user accounts and permissions.
Increased efficiency in network troubleshooting with implementation of advanced diagnostic tools and techniques.
Supported business growth, planning, and executing network expansions to accommodate new office locations.
Evaluated software products to determine compatibility with existing systems.
Developed and documented network policies, procedures and standards.
Researched and recommended new technologies and strategies for improving system performance.
Resolved issues and escalated problems with knowledgeable support and quality service.
Diagnosed and executed resolution for network and server issues.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Planned and implemented upgrades to system hardware and software.
Installed and configured network printers and other peripheral devices.
Diagnosed and resolved hardware and software issues.

Summary

Overview

Work History

Network Administrator

Office Administrative Assistant

Education

Computer Programming

IT Network Security

Associate of Science - Communications

Skills

Timeline

Network Administrator

Office Administrative Assistant

Computer Programming

IT Network Security

Associate of Science - Communications

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