Warehouse Lead
PepsiCo
San Francisco , California
08.2001 - 08.2011
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Resolved any customer service issues related to orders picked up from the warehouse.
- Conducted performance reviews for assigned personnel according to established guidelines.
- Implemented systems to track inventory movement through the use of barcodes and RFID technology.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Provided feedback on improvement opportunities within the warehouse environment.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Performed cycle counts to verify physical stock against system-generated data.
- Analyzed existing workflows for efficiency improvements and identified cost savings measures.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.