LYNETTE NELSON
San Jose,CA
Summary
Accomplished and certified Pharmacy Technician with over 19 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
VA Medical Center
08.2007 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Developed and implemented improvements to pharmacy organization system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Helped manage telephone call center for Veterans prescriptions from 2017-2023.
Pharmacy Technician
Rite Aide Pharmacy
08.2004 - 08.2007
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Filled prescriptions and prepared prescription labels with absolute accuracy.
- Collected co-payments or full payments from customers.
- Arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
Education
Vocational School - Pharmacy
Silicon Valley College
San JosVe, CA08.2004
Skills
- Fill Orders
- Quality Assurance and Control
- Customer Identification Checks
- Stocking Shelves
- Microsoft Excel
- Profile Updating
- Answering Customer Questions
- FDA and HIPAA Compliance
- FDA Drug Safety Guidelines
- Dispensing Medications
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
VA Medical Center
08.2007 - Current
Pharmacy Technician
Rite Aide Pharmacy
08.2004 - 08.2007
Vocational School - Pharmacy
Silicon Valley College
Similar Profiles
JENNY YORK WALKERJENNY YORK WALKER
NA at Diagnostic Radiologic Technologist Marion VA Medical Center, Marion VA Medical CenterNA at Diagnostic Radiologic Technologist Marion VA Medical Center, Marion VA Medical Center
Dennis ChuaDennis Chua
Laboratory Supervisor (Hematology) at Pathology and Laboratory Medical Services, VA Medical CenterLaboratory Supervisor (Hematology) at Pathology and Laboratory Medical Services, VA Medical Center
Greta CowanGreta Cowan
Lead Medical Support Assistant CITC at W.G. Bill Hefner Medical VA Medical CenterLead Medical Support Assistant CITC at W.G. Bill Hefner Medical VA Medical Center
Brenda ZamoraBrenda Zamora
Nurse Assistant (registry) at West L.A VA Medical Center(westways Medical Staff)Nurse Assistant (registry) at West L.A VA Medical Center(westways Medical Staff)
Samuel Nehemiah PerezSamuel Nehemiah Perez
Warehouse Worker at Hawkins ConstructionWarehouse Worker at Hawkins Construction