LYNETTE PARKER
Baltimore,MD
Summary
Dynamic professional with extensive expertise in administrative operations and real estate management at CT Group and Trek Development. Demonstrated capacity to elevate tenant engagement and optimize processes, guaranteeing outstanding resident service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
CT Group/Trek Development
Baltimore, MD
05.2024 - Current
- Served as primary contact for property communications, ensuring efficient visitor interactions.
- Collected rent payments, issued receipts, and maintained accurate financial records.
- Answered and directed phone calls to streamline communication processes.
- Coordinated annual recertification, weekly calendar, and extermination schedules for operational efficiency.
- Entered maintenance requests into the system and monitored completion status.
- Processed invoices for payment while managing utility logs effectively.
- Created and delivered notices and correspondence to residents in a timely manner.
- Oversaw resident move-out processes from notice issuance to apartment readiness.
Real Estate Agent
Balsley Losco Real Estate
Northfield, NJ
06.2020 - 11.2021
- Exceeded customer expectations by managing contracts and negotiations for sales finalization.
- Facilitated and negotiated real estate transactions to ensure favorable outcomes.
- Advertised client properties effectively through websites, social media, and real estate guides.
- Maintained strong client connections to promote repeat business and referrals.
- Streamlined communication among parties to ensure smooth transaction closings.
- Developed client relationships through networking, postcards, and cold calling efforts.
Assistant Manager
Save A Lot
Atlantic City, NJ
01.2016 - 02.2020
- Supervised daily operations to meet performance, quality, and service objectives.
- Maintained clean and organized store environment to enhance customer experience.
- Fostered positive work environment through strong staff relationships.
- Monitored cash intake and deposit records to improve accuracy and mitigate discrepancies.
- Oversaw daily cash reconciliations for precise financial reporting.
- Resolved customer complaints promptly to elevate satisfaction levels.
Manager
Neighborhood Housing Services of Baltimore
Baltimore, MD
01.2010 - 01.2013
- Maintained confidentiality of sensitive information, ensuring protection of company documents and personnel records.
- Provided exceptional customer service by addressing client inquiries via phone and email.
- Regularly reconciled accounts payable and receivable to maintain accurate financial records.
- Oversaw office inventory management through ordering, requisitions, and receiving shipments.
- Delegated tasks effectively to enhance team productivity and monitor daily workflow.
- Conducted proactive inventory assessments to prevent stock shortages of office supplies.
Education
Bachelor Arts - Liberal Arts
Columbia College
Chicago, ILSkills
- Resident service and support
- Team collaboration
- Tenant engagement
- Administrative operations
- Technical skills
- Real estate management
- Office administration
Certification
- Real Estate License
Timeline
Administrative Assistant
CT Group/Trek Development
05.2024 - Current
Real Estate Agent
Balsley Losco Real Estate
06.2020 - 11.2021
Assistant Manager
Save A Lot
01.2016 - 02.2020
Manager
Neighborhood Housing Services of Baltimore
01.2010 - 01.2013
Bachelor Arts - Liberal Arts
Columbia College
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