Lynette Patton
Kansas City,MO
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
All Services Home Healthcare
Kansas City, MO
01.2024 - Current
- Maintained a clean and safe environment, including laundry and light cleaning.
- Prepared nutritious meals according to dietary restrictions.
- Provided emotional support and social interaction.
- Demonstrated knowledge of BLS procedures.
Sales Floor Associate
Target
Kansas City, MO
03.2022 - 01.2024
- Greeted customers upon entering the store and provided assistance in locating desired items.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of the sales floor.
- Operated a cash register to process customer purchases accurately and efficiently.
Front Desk Agent
Marriott
Kansas City, MO
02.2020 - 03.2022
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
- Collaborated with colleagues to ensure smooth operations of the front desk area.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
Medical Scheduler
Vibrant Health
Kansas City, KS
08.2019 - 02.2020
- Managed calendars for multiple healthcare providers, optimizing appointment availability.
- Communicated with patients regarding appointment details, reminders, and any necessary pre-appointment instructions.
- Verified patient demographics, insurance information, and updated records as needed.
Lab Technician
Kansas City Veterans Affairs
Kansas City, MO
01.2017 - 08.2019
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Recorded data from experiments into a detailed lab report for review by supervisors.
- Collected specimens from patients for testing in the laboratory setting.
WFH Customer Service Agent
Radius Global Solutions
Kansas City, MO
11.2016 - 01.2017
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Dialysis Technician
Fresenius Medical Care
03.2014 - 08.2016
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Cleaned fistula, graft catheter using antiseptic solution.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
Education
HS Diploma - undefined
Raytown Senior High School
Phlebotomy Certification - undefined
Kansas City School of Phlebotomy
Certified Medical Assistant - undefined
Me to You Career Academy
Skills
Patient care
Vital signs monitoring
Documentation
Data entry
Patient education
Phone etiquette
Conflict mediation
Teamwork and collaboration
LEADERSHIP
I have received several awards for my outstanding communication skills, including recognition for providing exceptional patient care, phenomenal work ethics which include high production scores.
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
Timeline
Home Health Aide
All Services Home Healthcare
01.2024 - Current
Sales Floor Associate
Target
03.2022 - 01.2024
Front Desk Agent
Marriott
02.2020 - 03.2022
Medical Scheduler
Vibrant Health
08.2019 - 02.2020
Lab Technician
Kansas City Veterans Affairs
01.2017 - 08.2019
WFH Customer Service Agent
Radius Global Solutions
11.2016 - 01.2017
Dialysis Technician
Fresenius Medical Care
03.2014 - 08.2016
HS Diploma - undefined
Raytown Senior High School
Phlebotomy Certification - undefined
Kansas City School of Phlebotomy
Certified Medical Assistant - undefined
Me to You Career Academy