LYNETTE PRINCE
Administrative Assistant - Procurement
New York,NY
Summary
Organized and dedicated team-player with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Columbia University, Procurement
New York, NY
05.2017 - Current
- Provide comprehensive administrative support to the Procurement
- Review, gather and compile supporting documents for purchase order creation according to most current policies
- Communicate with departments and suppliers regarding missing or incomplete documents
- Review contracts and scopes for inaccuracies; respond to customers inquires
- Training in negotiations of event contracts
- Follow-up with departments and suppliers on discrepancies, contracts, bids, RFP’s and uniform guidance policies
- Approve purchase orders and change orders up to10k; aid in process of purchase orders of all values
- Serve as a key liaison between Accounts Payable, Vendor Management, Treasury, Risk Management, P-Card and Office of General Counsel
- Train new employees on the procurement process and policies
- Assists in the ongoing development and refinement of related materials supporting the contracting process
- Effectively manage high transaction volumes
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Review and manage requisition queues, outstanding customer requests and escalated issues; prioritize accordingly
Operations Clerk/Purchaser
NYS Psychiatric Institute, RFMH
New York, NY
05.2015 - 05.2017
- Researched, processed, tracked and coded transaction in State Financial System
- Performed a variety of system maintenance including daily, monthly and yearly tracking logs
- Negotiated competitive pricing with suppliers
- Processed purchase orders, requests and general ledgers, journal entries in a timely manner;provided timely order status updates
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to multiple databases.
- Informed and supported State Business Office through consistent communication and administrative support duties.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters to appropriate staff.
- Serve as a liaison for the State Business Office
- Aid in preparing scopes, contracts and RFP’s for solicitation of building related services.
Assistant Head Teller
TD Bank
New York, NY
11.2007 - 05.2015
- Established and solidified customer relationships by providing legendary customer service
- Demonstrated competency and accountability with store operational standards
- Provided leadership, conflict resolution, process improvement and communication to the teller line
- Coached team members on identifying sales opportunities and referring customers accordingly to achieve both store and individual sales revenue goals
- Trained and evaluated tellers in accordance with HR guidelines
- Coached team members on their professional development
- Created and fostered a cohesive team to promote a positive work environment
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Resolved issues with deposits and open items.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
Education
Bachelor of Science - Health Services Administration
CUNY School of Professional Studies
New York, NY 09.2022 - Current
A.A - Psychology
LaGuardia Community College L.I.
Skills
Excellent Communication
undefinedTimeline
Bachelor of Science - Health Services Administration
CUNY School of Professional Studies
09.2022 - Current
Administrative Assistant
Columbia University, Procurement
05.2017 - Current
Operations Clerk/Purchaser
NYS Psychiatric Institute, RFMH
05.2015 - 05.2017
Assistant Head Teller
TD Bank
11.2007 - 05.2015
A.A - Psychology
LaGuardia Community College L.I.
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