Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
8
8
years of professional experience
Work History
Payroll Benefits Manager
James L. West Center for Dementia Care
Fort Worth, TX
06.2025 - Current
Maintain employee records and ensure data accuracy in payroll software.
Conduct regular audits of payroll data to identify discrepancies.
Respond to employee inquiries regarding pay and deductions professionally.
Collaborate with HR to update payroll information for new hires and terminations.
Processed payroll for over 200 employees bi-weekly, ensuring the accuracy of pay and deductions.
Ensured compliance with federal, state, and local payroll regulations and policies.
Human Resources Generalist
BrightSpring Health Services
Fort Worth, TX
10.2023 - 05.2025
Provided policy and procedural guidance to employees and managers.
Maintained compliance with federal and state employment laws.
Coordinated open enrollment and benefits administration efficiently.
Assisted with payroll processing and maintained personnel records accurately.
Conducted onboarding, orientation, and offboarding processes effectively.
Supported recruitment efforts while monitoring employee engagement metrics.
Addressed employee relations matters, including conducting workplace investigations.
Business Office Manager
Bristol Park at Eagle Mountain Assisted Living & Memory Care
Fort Worth, TX
08.2022 - 09.2023
Managed AP/AR processes, overseeing resident billing and collection activities.
Coordinated staff schedules to ensure adequate coverage and support.
Oversaw billing processes and maintained financial records for residents.
Supported staff recruitment and onboarding initiatives to enhance team capabilities.
Maintained organized filing systems and accurate business office records.
Processed financial documentation in accordance with established company deadlines.
Business Office Manager
Discovery Village at Alliance
Fort Worth, TX
03.2018 - 07.2020
Supervised administrative staff while overseeing front office operations.
Managed scheduling, budgeting for office supplies, and timekeeping processes.
Acted as primary contact for guests, residents, and vendors, ensuring effective communication.
Handled high-volume calls and directed inquiries to appropriate personnel.
Processed invoices, purchase orders and other related paperwork required for business operations.
Business Office Manager
Pegasus Senior Living
Fort Worth, TX
08.2017 - 02.2018
Delivered front-desk support while maintaining accurate documentation systems.
Processed and uploaded resident records to CRM platforms efficiently.
Managed incoming calls via multi-line phone system, ensuring proper routing.
Conducted interviews with prospective employees, providing insights for HR hiring decisions.
Maintained comprehensive employee records, including payroll and benefits information.
Assisted HR in recruitment processes, interviewing candidates and onboarding new hires.
Education
Bachelor of Business Administration - Human Resource Management
University of North Texas
Denton, TX
Skills
Payroll administration
Employee relations
Benefits administration
Microsoft office proficiency
Training and mentoring
HRIS software
Languages
Spanish
Professional
References
References available upon request.
Timeline
Payroll Benefits Manager
James L. West Center for Dementia Care
06.2025 - Current
Human Resources Generalist
BrightSpring Health Services
10.2023 - 05.2025
Business Office Manager
Bristol Park at Eagle Mountain Assisted Living & Memory Care
08.2022 - 09.2023
Business Office Manager
Discovery Village at Alliance
03.2018 - 07.2020
Business Office Manager
Pegasus Senior Living
08.2017 - 02.2018
Bachelor of Business Administration - Human Resource Management