Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
8
8
years of professional experience
Work History
Payroll Benefits Manager
James L. West Center for Dementia Care
Fort Worth, TX
06.2025 - Current
Maintain employee records and ensure data accuracy in payroll software.
Conduct regular audits of payroll data to identify discrepancies.
Respond to employee inquiries regarding pay and deductions professionally.
Collaborate with HR to update payroll information for new hires and terminations.
Processed payroll for over 200 employees bi-weekly, ensuring the accuracy of pay and deductions.
Ensured compliance with federal, state, and local payroll regulations and policies.
Human Resources Generalist
BrightSpring Health Services
Fort Worth, TX
10.2023 - 05.2025
Provided policy and procedural guidance to employees and managers.
Maintained compliance with federal and state employment laws.
Coordinated open enrollment and benefits administration efficiently.
Assisted with payroll processing and maintained personnel records accurately.
Conducted onboarding, orientation, and offboarding processes effectively.
Supported recruitment efforts while monitoring employee engagement metrics.
Addressed employee relations matters, including conducting workplace investigations.
Business Office Manager
Bristol Park at Eagle Mountain Assisted Living & Memory Care
Fort Worth, TX
08.2022 - 09.2023
Managed AP/AR processes, overseeing resident billing and collection activities.
Coordinated staff schedules to ensure adequate coverage and support.
Oversaw billing processes and maintained financial records for residents.
Supported staff recruitment and onboarding initiatives to enhance team capabilities.
Maintained organized filing systems and accurate business office records.
Processed financial documentation in accordance with established company deadlines.
Business Office Manager
Discovery Village at Alliance
Fort Worth, TX
03.2018 - 07.2020
Supervised administrative staff while overseeing front office operations.
Managed scheduling, budgeting for office supplies, and timekeeping processes.
Acted as primary contact for guests, residents, and vendors, ensuring effective communication.
Handled high-volume calls and directed inquiries to appropriate personnel.
Processed invoices, purchase orders and other related paperwork required for business operations.
Business Office Manager
Pegasus Senior Living
Fort Worth, TX
08.2017 - 02.2018
Delivered front-desk support while maintaining accurate documentation systems.
Processed and uploaded resident records to CRM platforms efficiently.
Managed incoming calls via multi-line phone system, ensuring proper routing.
Conducted interviews with prospective employees, providing insights for HR hiring decisions.
Maintained comprehensive employee records, including payroll and benefits information.
Assisted HR in recruitment processes, interviewing candidates and onboarding new hires.
Education
Bachelor of Business Administration - Human Resource Management
University of North Texas
Denton, TX
Skills
Payroll administration
Employee relations
Benefits administration
Microsoft office proficiency
Training and mentoring
HRIS software
Languages
Spanish
Professional
References
References available upon request.
Timeline
Payroll Benefits Manager
James L. West Center for Dementia Care
06.2025 - Current
Human Resources Generalist
BrightSpring Health Services
10.2023 - 05.2025
Business Office Manager
Bristol Park at Eagle Mountain Assisted Living & Memory Care
08.2022 - 09.2023
Business Office Manager
Discovery Village at Alliance
03.2018 - 07.2020
Business Office Manager
Pegasus Senior Living
08.2017 - 02.2018
Bachelor of Business Administration - Human Resource Management
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited