Lynette Rogers
Beverly
Summary
Organized office professional prepared for high-level clerical roles. Proven experience in managing administrative processes and maintaining accurate records. Known for effective team collaboration and adaptability to changing priorities. Strong skills in typing, document management, and communication.
Overview
11
11
years of professional experience
Work History
Senior Clerk Typist
Department of Children and Families
05.2023 - Current
- Processed and entered sensitive data into departmental databases with high accuracy.
- Maintains essential records and files.
- Evaluated report severity using protocols, ensuring child safety and urgency assesment.
- Use established protocols (present danger indicators) to evaluate the severity and urgency of each report, determining if a child is in immediate danger.
One on One Assistant
Mercer County Special Services School District
09.2021 - 05.2023
- Assisted students with daily activities to enhance individual learning experience.
- Implemented tailored instructional strategies to support diverse learning needs.
- Collaborated with educators to develop and modify lesson plans for student engagement.
- Monitored student progress and provided feedback to ensure academic improvement.
Administrative Assistant
Pur Energry
09.2017 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Tracked employee time sheets, managing paid and unpaid leave accurately.
Customer Account Specialist
Sigma Imaging Technologies
10.2014 - 06.2017
- Elevated client satisfaction by managing timely account inquiries and updates.
- Cultivated long-term partnerships through effective client relationship strategies.
- Maintained accurate customer account data to boost operational efficiency.
- Facilitated communication between customers and support staff for seamless interactions.
- Trained new staff on account procedures, enhancing overall service delivery.
Education
High School Diploma -
Willingboro High School
Willingboro, NJ06-2005
Skills
- Confidentiality & Integrity: Handling sensitive information with discretion
- Communication: Excellent written (grammar, spelling) and verbal skills for interacting with staff/public
- Organization & Time Management: Prioritizing tasks, meeting deadlines, and managing workflow efficiently
- Documentation: Meticulous record-keeping
Timeline
Senior Clerk Typist
Department of Children and Families
05.2023 - Current
One on One Assistant
Mercer County Special Services School District
09.2021 - 05.2023
Administrative Assistant
Pur Energry
09.2017 - 08.2021
Customer Account Specialist
Sigma Imaging Technologies
10.2014 - 06.2017
High School Diploma -
Willingboro High School