Summary
Overview
Work History
Education
Skills
Timeline
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Lynette Salkeld

Summary

Meticulous attention to detail drives my commitment to excellence. A motivated visionary and problem solver with strong attention to detail and organizational skills. Experience in for-profit and non-profit sectors, managing accounts receivable and handling constituent responses. Excellent customer relations and office management abilities. Skilled in communication, organization, and problem solving for smooth office operation. A dependable and resourceful professional with a track record of delivering high-quality outcomes.

Overview

24
24
years of professional experience

Work History

Executive Assistant / Office Manager

Coping Partners
01.2022 - 10.2024
  • A therapy goup with 11 therapist who worked mainly with children and young adults.
  • Worked with insurance companies on claims, denials, and billing issues.
  • Managed intake calls with discretion and confidentiality, getting information about new clients, insurance, and onboarding new patients with forms, and setting them up with Therapy Notes portal.
  • Improved office efficiency by implementing new document management processes.
  • Credentialed new therapists with insurance companies.
  • Onboarded new therapists, and helped train them on the computer programs the office used.
  • Managed calendars for 11 therapists, served all of the therapists in whatever capacity they needed - calling clients, insurance, scheduling, intake calls, and reviewing paperwork.
  • Handled confidential and sensitive information with discretion and tact.
  • Screened calls and emails, responding accordingly to support executive correspondence.

Executive Administrative Assistant

Whistling Pines Gun Club
08.2020 - 05.2021
  • A private gun club with over 1000 members.
  • Managed files for all members of the Club, ran monthly and annual dues, and worked to collect outstanding dues.
  • Handled all federal forms for firearms.
  • Assisted in receiving retail inventory and processing of firearms.
  • Reconciled bank bags with daily deposit, handled bank deposits, as well as petty cash.
  • Daily management of marketing database, including the creating of marketing materials for prospective members.
  • Assisted owners and managers with daily business operations.
  • Audited and managed the data system for all members.
  • Communicated with all vendors to assure timely payments of accounts payable.
  • Reconciled credit card totals with daily credit card statement.
  • Mastered POS software and hardware.

Accounts Receivable / Constituent Response

Global Hope
03.2015 - 03.2019
  • A non-profit organization that focused on helping underprivileged children around the world.
  • Managed and maintained the CRM software, creating monthly reports for the accountant.
  • Worked with the accountant to reconcile end of month accounts.
  • Managed recept mailings, streamlined processes, and established better formats for deposits and reports.
  • Worked with the Development Director on special events and projects.
  • Managed the deposits of large fundraising events.
  • Developed a system to help monthly reconciliation, reducing errors and achieving a 98% reconciliation rate.
  • Proficient in managing data and running a wide range of reports.

Teacher - Homeschool

Veritas Academy
09.2000 - 05.2020
  • Homeschooled 4 children over a 20 year period.
  • Developed lesson plans aligning with curriculum standards to enhance student learning outcomes.
  • Implemented various teaching strategies to accommodate diverse learning styles and abilities.
  • Monitored student progress, providing constructive feedback to support academic growth.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Researched and selected appropriate resources within a financial budget.
  • Maintained all student records, complying with all state laws and reporting procedures.

Education

Certified Medical Assistant -

Bryman College
San Jose, CA

High School Diploma -

Mountain View High School
Mountain View, CA

Skills

  • Executive support
  • Office management
  • Information confidentiality
  • Excel spreadsheets
  • Google office suite
  • Time management expertise
  • Advanced MS office suite
  • Technical proficiency in CRM systems

Timeline

Executive Assistant / Office Manager

Coping Partners
01.2022 - 10.2024

Executive Administrative Assistant

Whistling Pines Gun Club
08.2020 - 05.2021

Accounts Receivable / Constituent Response

Global Hope
03.2015 - 03.2019

Teacher - Homeschool

Veritas Academy
09.2000 - 05.2020

Certified Medical Assistant -

Bryman College

High School Diploma -

Mountain View High School

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