Lynette Timmons

• Works to resolve SDOH needs by assisting clients in accessing community resources such as housing, food pantries, and transportation options.
• Provides crisis intervention services for clients experiencing acute distress.
• Works collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
• Develops and implements an annual plan for TennCare CHOICES Long Term Services and Supports (LTSS) member advocacy program and related activities designed to meet Contractor Risk Agreement (CRA) requirements.
• Represents members' interests including but not limited to; planning and delivery od long term services and supports, QM/Q1 activities,program monitoring as well as member, family and provider education. Conducts quarterly advisory meetings for members and stakeholders.
• Maintains accurate records of client progress and interactions according to agency standards.
• Provides supportive counseling services for victims of abuse or neglect.
• Attends team meetings and provides feedback on case updates and treatment recommendations.
• Assists individuals experiencing homelessness by providing referrals for emergency shelter placements.
• Collaborated with family members to provide comprehensive support services to clients.

• Supervised subordinate staff members in their daily duties as needed.
• Organized and scheduled meetings, conferences, trainings, and events for up to 100 participants.
• Maintained personnel files including benefits information and performance evaluations.
• Coordinated communication between staff members across multiple departments within the unit.
• Provided technical assistance to staff members when using software applications or hardware devices.
• Developed and maintained unit-wide databases to track personnel, equipment, and supplies.
• Assisted with the development of new policies and procedures related to program operations.
• Performed data entry into various systems used by the unit.
• Compiled monthly expenditure reports for departmental budget review purposes.
• Provided administrative support such as filing documents, preparing reports, ordering office supplies.
• Coordinated ongoing educational objectives to enhance staff competencies in safety, quality, and core measures.
• Coordinated maintenance and repair of equipment to ensure operational efficiency.
• Analyzed unit performance metrics, identifying trends and areas for improvement.
• Implemented staff development programs to enhance skills and promote career growth.
• Oversaw resident care to promote quality physical, mental and psychological treatment.
• Facilitated team meetings to communicate targets, share updates, and gather feedback.
• Established performance standards and operational procedures in line with organizational goals.
• Oversaw daily operations of unit, ensuring efficiency and compliance with company policies.
• Prepared and presented reports on unit performance, challenges, and achievements to senior management.
• Created and managed budgets for travel, training, and team-building activities.
• Assisted in the development of individualized learning plans based on skills assessment results.
• Served as a liaison between senior leadership teams and personnel assigned to specific training programs.
• Ensured compliance with safety standards during all courses of instruction and supervised practical exercises.
• Coordinated training schedules and facilitated classroom instruction for Soldiers and NCOs.
• Planned special events such as promotion, retirement or awards ceremonies.
• Conducted needs assessments to identify areas of improvement and develop appropriate solutions.
• Managed training budgets, ensuring efficient use of resources and cost-effectiveness.
• Conducted regular training needs assessments to identify skills gaps and development opportunities.
• Mentored specific employees on areas in need of improvement.
• Conducted post-training follow-ups to assess knowledge retention and application on the job.
• Organized key training sessions and qualifications for personnel.
• Coordinated with department heads to schedule training sessions without disrupting operational efficiency.
• Ensured compliance with all relevant regulations and standards in training programs.
• Promoted a culture of continuous learning and professional development within the organization.
• Presented reports to senior leaders on training program outcomes and ROI.
• Monitored, evaluated and recorded training activities or program effectiveness.
• Scheduled classes based on availability of classrooms, equipment or instructors.
• Participated in and attended meetings or seminars to obtain information for use in training programs.

• Trained personnel on proper supply procedures to ensure accurate accountability of assets.
• Ordered, received, stored, issued, and accounted for a variety of Class I-V items.
• Ensured compliance with Army regulations regarding inventory management procedures.
• Coordinated with suppliers to ensure timely delivery of goods and materials.
• Performed periodic inspections on equipment, supplies prior to issue, shipment.
• Provided technical guidance to subordinates on supply related matters.
• Prepared reports to document discrepancies between actual inventory levels and book balances.
• Conducted monthly inventories of all equipment, supplies, and parts.
• Developed and implemented Supply SOPs for all personnel in the unit.
• Assisted with budgeting by providing input into projected needs for future fiscal years.
• Reviewed requests from subordinate units to determine their validity before authorizing issuance or procurement of items.
• Identified problem areas within existing processes and worked with team members to develop solutions.
• Coordinated and maintained the unit's supply support operations.
• Maintained detailed records of requisitioning and distribution activities.
• Monitored shipments in transit to ensure timely delivery according to customer requirements.
• Determined appropriate equipment and staffing levels to load, unload and move materials.

• Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
• Provided guidance to managers on disciplinary action and performance management.
• Maintained confidential personnel files in accordance with applicable laws and regulations.
• Created weekly attendance rosters for soldiers assigned to the unit.
• Facilitated communication between employees regarding HR policies or procedures.
• Advised commanders on issues related to Equal Opportunity Programs.
• Reviewed military awards recommendations for accuracy before submission.
• Managed employee records according to privacy protocols set forth by the Department of Defense.
• Conducted exit interviews to identify reasons for employee turnover and areas of improvement within the organization.
• Provided advice on military regulations concerning pay entitlements, benefits, transfers, separations and other personnel matters.
• Researched and resolved personnel issues such as pay discrepancies, leave requests, and promotions.
• Conducted new soldier in-processing and out-processing, ensuring timely completion of all required paperwork.
• Prepared separation documents for departing service members.
• Maintained records of personnel actions such as promotions, transfers, demotions and disciplinary actions.
• Performed administrative duties including updating personnel files, preparing reports, scheduling appointments, and responding to inquiries from Soldiers or their families.
• Collaborated with supervisors to ensure that military members met performance standards necessary for promotion.
• Processed security clearance applications in accordance with applicable laws and regulations.
• Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
• Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.

• Monitored inventory levels and placed orders to restock shelves.

• Responsible for daily operations, hiring, training, scheduling, evaluations, counseling, and discharges of 30 -40 full and part time production, sales and management staff.

• Prepared budgets daily, weekly and monthly sales reports for reporting to the VP of Operations.

• Instrumental in the setup, hiring of staff and opening of 2 locations.

• Achieved top sales of stores in area by budget control and increased production. store quota; select, size, colorize and stock merchandise; identify, marked down and rotated merchandise; Received, sorted, and processed donated goods and ensured employees did the same Adhered to safety and training requirements.

• Managed daily banking activities such as deposits and withdrawals.
• Ensured compliance with safety regulations and company policies.
• Prepared monthly reports on sales figures, expenses, profits.
• Established customer service standards and monitored staff compliance.
• Recruited, trained and supervised new employees.
• Assessed operational efficiency of the store's departments.
• Maintained accurate records of employee performance reviews.

• Responsible for daily operations, hiring, training, scheduling, evaluations, counseling, and discharges of 30 -40 full and part time production, sales and management staff.

• Prepared budgets daily, weekly and monthly sales reports for reporting to the VP of Operations.

• Instrumental in the setup, hiring of staff and opening of 2 locations.

• Achieved top sales of stores in area by budget control and increased production. store quota; select, size, colorize and stock merchandise; identify, marked down and rotated merchandise; Received, sorted, and processed donated goods and ensured employees did the same Adhered to safety and training requirements.